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Remote controller connection error
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33708 47 2018-12-1
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lf6391
lvl.2
Flight distance : 943750 ft
Australia
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uurcyln Posted at 2019-7-17 14:50
Had the same issue. Mavic2 is my new drone and I've done 10 flights by this time. first five flights were normal but I have had this problem on almost all subsequent flights. It is a pity that dji has not been able to solve this problem for a long time

Been having this problem nearly every flight, such a waste of time trying to fly, have tried all options , cables port's etc, nothing seem to solve the disconnection issues permanently, come on DJI lift your game , not expect this after spending $2500. Photo shows it's not range or tree's etc blocking signal
Screenshot_2020-06-08-14-50-36-40_a5ee424aa9c08de686b6d56de5223d7e.png
2020-8-10
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FaisalFlight79
lvl.1

New Zealand
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trust me you need to use the usb port on the bottom of the remote I had the same problem
2-27 19:59
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djiuser_gsRjlHU5FGo2
lvl.1
United States
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I don't know if this will help but I find when I turn on the drone first and then turn on the controller I don't seem to have that issue but if I turn on the controller first I seem to have that issue some.
3-26 11:04
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djiuser_C05L9Bjl9ngD
lvl.1
Flight distance : 577047 ft
United Kingdom
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I had this problem yesterday with my Zoom and have also had the same issue with my Air2.......could it be something to do with the location?
6-6 09:44
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djiuser_7aw5P4S6fTcw
New

United Kingdom
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i have this all the time.
can be 20m in the air directly above and lose signal and it's doing my head in i've reset everything downgraded everthing and then changed the cable still issues.

will try a small USB to USB-c cable and see if the bottom usb port works better

6-13 06:22
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Aileron79
lvl.1
Flight distance : 517779 ft
Norway
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My first Mavic II crashed somewhere in the north Atlantic ocean because of this issue. Still, I got myself a new one. Now I had two remotes, tons of cables etc. For quite some time it worked with the new controller - but only if I assembled it first, turned on the drone and then turned on the remote. That's also what I was doing yesterday, but after just a very few seconds in the air I got that Remote Controller Connection Error. Firmware up to date, have a Huawei P30 pro. Using the center USB port, tried different cables, no change. This sucks so much as I am basically unable to fly at all. Any suggestions?
7-4 23:25
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djiuser_bqeMsYRxL33x
New

United States
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Hi - Anybody have a solid fix for this yet? I just bought a mavic 2 zoom and every flight I get this error. Using samsung s21 and latest firmware.
10-2 15:47
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Gordon G
lvl.3
Flight distance : 2665692 ft
Australia
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I've had this quite a few times recently, it is always  due to the cable USB-C connection in the bottom of my tablet. I use the big USB connection on the bottom of the RC, as the side connection is a bit precarious, and anyway  I need it for external battery power when out in the field flying the whole day.

BTW, some brand new cables are no good- find one that works and stick with it, be careful not to bump it or let it move around in the socket.

I really want a (right angle USB-C) to USB-A cord, which would greatly reduce this problem IMO, but no one seems to make them.

10-8 20:45
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