fanse866d9e3
lvl.1
Flight distance : 2054 ft
United States
Offline
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I downloaded the app to my Mac OS with the latest iOs. I could not get my Mac to recognize the drone via usb cable. I have tried everything possible. No luck. To DJIs credit, their customer service emailed me after my open ticket for repair started and offered similar techniques to link the drone. No luck. They offered up shipping labels to repair the brand new drone. I had the receipt from my wife and took the entire package back to Walmart, and purchased a new DJI spark with RC remote. It worked FLAWLESSLY out of the box, the first time , third and thru 3 full batteries. Controller links up EVERYTIME TO THE DRONE. I have not updated the firmware on the RC yet. I fear that might the hidden issue. I’m going to fly it for a bit before updating the firmware. I am very happy with this new aircraft. It’s GPS linked and ready to fly with the DjIGo app every time so far. So, I had the return option on this issue with the drone, if anyone else is in this boat then you might have to send TX. |
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