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Ronin 2 Hand Stops - Where can I get these?
933 4 2018-12-4
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Johnny1000
First Officer
Flight distance : 5257277 ft
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Germany
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I am searching for these parts. Where can I get these or does anybody know a good alternative?My two hand grips got broken.


IMG_2899.jpg IMG_2898.jpg



2018-12-4
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Flo the Pirate
First Officer
Austria
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oh damn ... i hope in the dji store ?
2018-12-5
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DJI Susan
Administrator

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Hi Johnny1000, we're sorry that this part is not available on DJI online store for now. You may check whether the local dealers or contact our support for further assistance: https://www.dji.com/support thank you!
2018-12-5
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Marty_Smith
lvl.3
Flight distance : 21768 ft
New Zealand
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Mine broke in the same way. Replaced by DJI.
2018-12-10
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djiuser_DTZFGPTYzRiA
lvl.1

United States
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Whatever you do don't throw the broken pieces of it away, if you do they'll make you send in the whole Ronin to service it.

I am in shock of how unhelpful the support was, they couldn't organize to send us a simple part, they told us to send the whole unit to them (costing probably hundreds in shipping) and they might be able to send it back with the grips, but they couldn't guarantee that because the support and service departments don't communicate at DJI.
2-18 07:10
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