OSMO POCKET *** SHIPPING INFO ***
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13665 194 2018-12-4
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Michael Miami Sweden
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Just got mine. Wanted to share my first impression of it.

Its super small. Feels very sturdy and not at all plastic. Super easy to use and very intuitive. I literally got it 20 minutes ago so I haven't tested the quality. But just shaking it, walking with it and seeing on the screen how it behaves. It feels like a real winner. So initial impression is 5/5.

So for those of you who are still waiting to get yours. You are in for a treat.

IMG_5516.jpeg
2018-12-15
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fans0d3fbe78
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United States
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Not to brag but ordered mine the 11th from BB got it today the 15th
2018-12-15
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fans0d3fbe78
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Michael Miami Sweden Posted at 12-15 11:40
Just got mine. Wanted to share my first impression of it.

Its super small. Feels very sturdy and not at all plastic. Super easy to use and very intuitive. I literally got it 20 minutes ago so I haven't tested the quality. But just shaking it, walking with it and seeing on the screen how it behaves. It feels like a real winner. So initial impression is 5/5.
[Image]

Got it 30 min ago updated on charge had a 200 gig Micro card from a cell phone rdy to go!
2018-12-15
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RSW
lvl.4
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United States
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DJI Stephen Posted at 12-4 10:57
Hello and good day TobH. Thank you for purchasing the DJI Osmo Pocket. The Estimated delivery time of the DJI Osmo Pocket is 15 to 20 working days after payment confirmation. If you have other inquiries or concerns please feel free to post it here at DJI Forum. We are here to help you.

I ordered mine specifically because the email ad on 12/13 said...

Order yours at the DJI Online Store for shipment within 1-3 business days!

Is this realistic? I need it by the 21st.
2018-12-15
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fans4f425186
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Germany
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RSW Posted at 12-15 15:40
I ordered mine specifically because the email ad on 12/13 said...

Order yours at the DJI Online Store for shipment within 1-3 business days!

Shipment isnt delivery. Sending out in 1-3 days i guess.
2018-12-15
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st_meow
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Singapore
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cheekhenggoh Posted at 12-13 09:44
My order still hasn't shipped. (to Singapore)
Order time: December 03rd, 2018

I’m guessing yours should be very soon. I ordered mine 2 Dec. Shipping status showed “Pending” on 12 Dec. Shipped on 14 Dec with tracking number. It’s now with Singapore delivery facility so I should be getting it tmrw!
*updated* Received on 17 Dec 2018!
2018-12-16
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Racingboy
lvl.3
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Belgium
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I ordered mine from Coolblue.
As they are in stock, delivery is very fast. I will receive mine tomorrow.
2018-12-16
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DanielVieira
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Portugal
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Cameleon Posted at 12-14 09:22
Mines here

And it activated - hurrah!

You won i think mine will arrive tomorrow...
2018-12-16
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trica de
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Germany
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trica de Posted at 12-13 22:13
I did order 2018-12-12 06:23:43 (UTC) and now the status has been changed into shipped - no tracking so far

Did a chat with an Agent - they said its shippoed from UK to Germany - tracking in the next 24 hours

Update - device will be with me tomorrow
2018-12-17
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janidiver
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Croatia
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micholix_1 Posted at 12-14 02:18
My DHL shipping data did not change since almost 48 hrs! :0(
It still sayes „Departed Facility in SHENZHEN - CHINA, PEOPLES REPUBLIC.“ since Dec. 12!

Ma order is from 11/29 an is the same but nothing changed sice 3 and half days???
2018-12-17
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pee15jay
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Germany
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janidiver Posted at 12-17 00:12
Ma order is from 11/29 an is the same but nothing changed sice 3 and half days???[view_image]

Same as mine, same date.
2018-12-17
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pee15jay
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Germany
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janidiver Posted at 12-17 00:12
Ma order is from 11/29 an is the same but nothing changed sice 3 and half days???[view_image]

Same as mine, same date.
2018-12-17
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DanielVieira
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Portugal
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MIne just arrived!! Activation and FW update done!
2018-12-17
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Pancaro77
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France
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janidiver Posted at 12-17 00:12
Ma order is from 11/29 an is the same but nothing changed sice 3 and half days???[view_image]

Same for me... i guess our osmos are delayed ans forgotten buddies...
2018-12-17
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fans4f425186
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Germany
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Pancaro77 Posted at 12-17 04:27
Same for me... i guess our osmos are delayed ans forgotten buddies...

Same here. Ordered 2.dez. Still left shenzhen and otw to...dont know. Germany i hope.

That is a big fail DJI...
2018-12-17
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sgc
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Hungary
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sgc Posted at 12-11 22:37
Order placed on 2018-11-29 08:46:24 (UTC), now it's shipped. (to Hungary Europe, Carrier DHL, tracking number available)

Order placed on 2018-11-29 08:46:24 (UTC), arrived today :-)
2018-12-17
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amarus
lvl.1
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Portugal
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amarus Posted at 12-11 08:28
My order is from 29/11 directly from DJI. Will shipping to Portugal be tomorrow?

The shipping status of my order (via DHL) remains unchanged 4 days ago...
2018-12-17
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micholix_1
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Austria
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micholix_1 Posted at 12-15 07:18
Ok, DHL status changed this morning, mine is in LEIPZIG - GERMANY now, so hope i‘ll get it on monday, or latest on thursday than!?

Finaly, my OP was delivered today, did the activation and firmware update allready, now its charging and than i‘ll play with it the rest of this evening!
2018-12-17
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fans4f425186
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Germany
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amarus Posted at 12-17 08:33
The shipping status of my order (via DHL) remains unchanged 4 days ago...
[view_image]

Got the same departed status for 4 days. Destination Germany
2018-12-17
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Pancaro77
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France
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Processed tonight on the UK, next stop: France!
2018-12-17
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amarus
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Portugal
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Pancaro77 Posted at 12-17 15:15
Processed tonight on the UK, next stop: France!

Order by DJI online? If yes, what was the departure date in Shenzhen?
Thanks!
2018-12-17
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daev2018
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amarus Posted at 12-17 15:45
Order by DJI online? If yes, what was the departure date in Shenzhen?
Thanks!

I ordered on DJI store 12/2/18. Was to be picked up by FedEx in Georgia last Wednesday and delivered last Friday. DJI already activated Osmo Shield. FedEx changed my new delivery date this AM to today but it is at this point lost.
Nice that DJI activated the Osmo Shield before they even shipped it.
2018-12-17
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trica de
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trica de Posted at 12-17 00:07
Update - device will be with me tomorrow

;) today!

Tuesday, December 18, 2018         Location         Time         Piece
10         Arrived at Delivery Facility in FRANKFURT - GERMANY         FRANKFURT - GERMANY         06:05        

1 Piece
9         Departed Facility in FRANKFURT - GERMANY         FRANKFURT - GERMANY         03:41        

1 Piece
8         Processed at FRANKFURT - GERMANY         FRANKFURT - GERMANY         01:27        

1 Piece
Monday, December 17, 2018         Location         Time         Piece
7         Arrived at Sort Facility FRANKFURT - GERMANY         FRANKFURT - GERMANY         21:05        

1 Piece
6         Departed Facility in BRUSSELS - BELGIUM         BRUSSELS - BELGIUM         15:11        

1 Piece
Sunday, December 16, 2018         Location         Time         Piece
5         Processed at BRUSSELS - BELGIUM         BRUSSELS - BELGIUM         17:11        

1 Piece
Saturday, December 15, 2018         Location         Time         Piece
4         Processed at BRUSSELS - BELGIUM         BRUSSELS - BELGIUM         16:05        

1 Piece
3         Departed Facility in LONDON-HEATHROW - UK         LONDON-HEATHROW - UK         02:28        

1 Piece
Friday, December 14, 2018         Location         Time         Piece
2         Processed at LONDON-HEATHROW - UK         LONDON-HEATHROW - UK         16:56        

1 Piece
1         Shipment picked up         LONDON-HEATHROW - UK         14:35
2018-12-17
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pee15jay
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Germany
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Why?!! I was expecting it to arrive tonight? Anyone had the same ecperience having the shipment placed on hold?

Just noticed that the time of arrival at leipzig has changed as well, checkef around 5am and it already arrive back then, then when I checked at 11am, the afrival time change as well to 8am? Is it possible??
Screenshot_20181218-112856~2.png
2018-12-18
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trica de
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trica de Posted at 12-17 21:24
;) today!

Tuesday, December 18, 2018         Location         Time         Piece

arrived ;) firmware update done -lets start testing!
2018-12-18
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fansa34dea07
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Poland
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Received: 17.12.2018
Nickname: iLukasz`
Country: Poland
Shipping method: DHL

Happy! ))
2018-12-18
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Pancaro77
lvl.2
Flight distance : 225866 ft
France
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My osmo is now « on hold » in Germany.
Not lucky...
2018-12-18
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Pancaro77
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France
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pee15jay Posted at 12-18 02:33
Why?!! I was expecting it to arrive tonight? Anyone had the same ecperience having the shipment placed on hold?

Just noticed that the time of arrival at leipzig has changed as well, checkef around 5am and it already arrive back then, then when I checked at 11am, the afrival time change as well to 8am? Is it possible??[Image]

Same as you
2018-12-18
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Pancaro77
lvl.2
Flight distance : 225866 ft
France
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pee15jay Posted at 12-18 02:33
Why?!! I was expecting it to arrive tonight? Anyone had the same ecperience having the shipment placed on hold?

Just noticed that the time of arrival at leipzig has changed as well, checkef around 5am and it already arrive back then, then when I checked at 11am, the afrival time change as well to 8am? Is it possible??[Image]

Now it’s processed. You should get yours before mine (France). I need it soon because i’ m going to Berlin in 4 days!
2018-12-18
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pee15jay
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Germany
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Pancaro77 Posted at 12-18 12:31
Now it’s processed. You should get yours before mine (France). I need it soon because i’ m going to Berlin in 4 days!

Just called DHL and they told me it will probably be delivered tomorrow. Fingers cross otherwise I might just return it to dji as it will be useless for mee
2018-12-18
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Pancaro77
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France
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Answer from DJI support team:

« Thank you for contacting DJI Customer Support!

We appreciate you for sending us an email. We understand that you want to know the status of your order. Your order encountered a customs clearance that caused the delay. Don't worry since your order is now at LEIPZIG - GERMANY. We suggest you contact DHL directly for the delivery date. Thank you. « 
2018-12-18
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amarus
lvl.1
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Portugal
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Received today! Enable and update firmware successfully.
2018-12-18
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fansc820aa15
lvl.2
Canada
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My Osmo Pocket has been at Cincinnati hub for two days now was supposed to recieve it yesterday, after reading about how bad dji customer service is in dealing with situations like this I’m starting to get pretty worried to say the least, anybody else recieve there’s yet in North America?
2018-12-18
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Pancaro77
lvl.2
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France
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Pancaro77 Posted at 12-18 13:59
Answer from DJI support team:

« Thank you for contacting DJI Customer Support!

received 5 min ago! Yeah!
2018-12-19
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rickelal
lvl.2
Canada
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Everyone who has received theirs, be very happy. I ordered mine on November 15th, the very first day it was up for pre order on DJIs website. It was a gift for Xmas for my son and today is December 21st and I still haven’t received it. Tracking shows it is at the cincinatti hub and the last update shows “customs status updates” , which was yesterday.

I’ve called dhl and they are clueless and told me they will start a trace and dji of course is giving me the runaround as well. Basically telling me I might not get it before Xmas. Pretty ridiculous considering I paid 500 plus including Osmo Shield and was guaranteed a delivery by decmember 17th now it’s apparently out of their hands and there telling me to “sit tight”.

I’m a single father and I can’t afford to go out and buy another 500$ gift for my son , it’s absolutely disgusting how I’m getting treated during Christmas, this is the first time buying directly from dji and boy have I learned my lesson.

Just want what I paid for!
2018-12-21
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