Atlas_Aus
First Officer
Thailand
Offline
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DJI Stephen Posted at 12-5 08:20
Hello and good day Atlas_Aus. I am really sorry to know that you are having issues with charging your DJI Mavic Air remote controller. This is not the experience we want you to have with your DJI drone. Since you have tried to use multiple working cables and still the remote controller will not charge. The best thing you need to do is to contact DJI support at https://www.dji.com/support and create a case for your DJI Mavic Air remote controller. Thank you.
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Hi Stephen,
The link to repair is not available here in Thailand apparently, so what do I do ?
Also, I dropped into the store I bought it from, they said it would need to be sent to China for repair.. That could take months, the unit is just a few months old, I don't see why they cannot just replace it and send the original back for repair.
Thanks,
Shaughan |
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