Mustafa Sayan
lvl.1
Turkey
Offline
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Hello everyone. Considering the question of @EnigmaticFlight after almost 4 years, yes I think it is a factory defect since I had just the same issue with my brand RC that comes with a mini 3 pro drone. SD card slot on drone worked without an issue but no matter what I did, I couldn't insert the sd card inside the RC. I could make it only once, but not a second time. I think the metal wire inside the slot is easily lose its function. So, it is definitely not a user malpractice as it may sometimes be implied by any officials or commentators here in the forum with the question of “did you insert it in correct way?”. Anyway, I immediately delivered my RC to official technical service here in Istanbul and DJI replaced the RC without any questioning at all. Only the guy in the service pushed my nerves a little bit with the above question. But I think DJI is fully aware of this factory defect on some of the devices and I recommend you to do the same thing without bother yourselves too much as I did at first. Because it may be really annoying when you have your brand-new device and can’t use it properly due to a malfunction of maybe the cheapest part of the full device. |
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