GS PRO not working
3610 10 2018-12-11
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djiuser_NJxJ469ALb8Q
lvl.3
Flight distance : 1479610 ft
Ireland
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I have an ipad mini and recently updated the GS PRO app. I loved the older version, but now the app crashes before I get any where with it. Any ideas on how to fix it.
2018-12-11
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DJI Tony
Administrator

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Hi, thanks for the inquiry. Have you tried to uninstall and re-install the application? Do we have an option to use different iPad as well? Please backup any files that you could save before deleting the app. Please let us know on the latest progress. Thank you for continued support.
2018-12-11
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djiuser_NJxJ469ALb8Q
lvl.3
Flight distance : 1479610 ft
Ireland
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No, only the one Ipad. I can't back up any files as the app crashes on the loading screen.
2018-12-11
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masonjreed1
lvl.1
Flight distance : 4088 ft
United States
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I've had a similar issue after upgrading to GS Pro 2.0. I have an Inspire 1 V2.0 with Zenmuse XT thermal camera. GS Pro 2.0 is functional, but I now all my missions are flown at 20 mph which results in blurry images with the thermal camera.
2018-12-11
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masonjreed1
lvl.1
Flight distance : 4088 ft
United States
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masonjreed1 Posted at 12-11 22:08
I've had a similar issue after upgrading to GS Pro 2.0. I have an Inspire 1 V2.0 with Zenmuse XT thermal camera. GS Pro 2.0 is functional, but I now all my missions are flown at 20 mph which results in blurry images with the thermal camera.

I was hoping to get my hands on the IPA files for the GS Pro 1.8.5 version so I could reinstall the app that worked great while the bugs are worked out of version 2.0.

Can DJI provide IPA files of earlier versions? I am in a real pinch b/c I use the drone for work and GS Pro has sidelined me in the worst way.
2018-12-11
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Jarin
lvl.1
Flight distance : 229715 ft
Canada
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We are having the same problem. Mavic Pro 2 flies at the defined speed in the App. But our Matrice 100 flies at 10m/s for every programmed mission. The speed was set to 3.1 m/s. Any suggestions? We would also like access to the older version.
2018-12-12
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CMsteve
lvl.1
Flight distance : 258448 ft
United Kingdom
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I’m also having issues with the new GSpro when used with my Phantom 4pro.
2018-12-28
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CMsteve
lvl.1
Flight distance : 258448 ft
United Kingdom
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It’s not triggering the camera at the right time in the hover at waypoint mode. The drone twitches in the air then takes an out of focus image as it starts to move to the next waypoint
2018-12-28
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Geebax
Captain
Australia
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CMsteve Posted at 12-28 05:02
It’s not triggering the camera at the right time in the hover at waypoint mode. The drone twitches in the air then takes an out of focus image as it starts to move to the next waypoint

Check if the mechanical shutter is enabled, if so, disable it and see if that helps.
2018-12-28
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CMsteve
lvl.1
Flight distance : 258448 ft
United Kingdom
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i've already tried that thanks.

its no the gimbal twitching its the whole phantom
2019-1-2
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fansa3951af6
lvl.2
Flight distance : 46135 ft

United States
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I can say that my iPad Model A1823 seems not to be compatible with 2.0. Now all sudden I cannot fly my missions of GS Pro. The app tells me to Link AC to RC.
2021-6-22
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