DJI Natalia
Administrator
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Hi there, we're sorry for the inconvenience caused. Please check if you are running the latest app on your mobile device, kindly make sure that there is enough space on your mobile device, and remember to enable Auto Sync HD Photos to your settings. If the HD photos will not show up on the local album, please check this route: iOS: DJI GO4/Documents/videoCache (video)
DJI GO4/Documents/.MEDIALIBRARY (picture, the picture can not be opened directly after exporting, please suffix with .JPG to open) If you have further question, please let us know. Thank you.
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