Osmo Pocket order status problem
926 4 2018-12-11
Uploading and Loding Picture ...(0/1)
o(^-^)o
Mofei221
lvl.2
Flight distance : 110955 ft
Hong Kong
Offline

Hi DJI,

My Osmo Pocket order status changed to shipped on Monday 10/12 but I still haven’t received any tracking information.

Anybody else in the same situation? I ordered on 29/11 for shipping to Hong Kong ...
2018-12-11
Use props
Mofei221
lvl.2
Flight distance : 110955 ft
Hong Kong
Offline

Shipping email received with tracking number today.
2018-12-12
Use props
DJI Mindy
Administrator
Flight distance : 7 ft
  • >>>
Offline

Hi Mofei221, glad to know you have received the tracking number, hope you will get the device soon.
2018-12-12
Use props
SupaR6
lvl.1

United States
Offline

I preordered 12/2 via dji.com and received Shipping status and tracking info on 12/12.  However, when I try and track, the shipment can not be found.  If shipping takes 3-5 days from notification, how is it tracking takes nearly as long as shipping?!  Hopefully it's a DJI glitch, but knowing how this stuff works... :-|
2018-12-14
Use props
SupaR6
lvl.1

United States
Offline

Same situation here still as stated above.  Preordered 10/2.  Received shipping and tracking info from DJI on 10/12.  But, the tracking info sent is invalid or FedEx is completely unaware of it.  In US - TX.  Still can't get a straight answer from DJI either.  Frustrating.
2018-12-14
Use props
Advanced
You need to log in before you can reply Login | Register now

Credit Rules