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DJI go image format?
308 8 2018-12-13
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jharpphoto45
lvl.4
United States
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I'm having trouble changing the image format in the DJI go app.  It is currently set to jpg but I want to shoot in RAW.  For some reason the App won't let me select RAW or anything other than JPG. Any suggestions why I am locked into raw?
2018-12-13
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jharpphoto45
lvl.4
United States
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I'm also curious about the current DJI go app version. I have V4.3.9  is this the most up to date version?
2018-12-13
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skyhighmedia
Second Officer
Flight distance : 740385 ft
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Norway
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Are you in an Intelligent Flight Mode / QuickShot mode?
2018-12-13
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jharpphoto45
lvl.4
United States
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hmm, I'm not in an intelligent flight mode and I'm not sure about quick shot mode.  I don't think so.
2018-12-13
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DJI Gamora
Super Moderator

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Hi jharpphoto45, thank you for bringing this query to us. Apologies for the troubles you had with the app. I understand the App won't allow you to select the RAW file settings. Just to isolate the issue, I'd like to ask the model or make of your mobile device wherein the DJI Go 4 app downloaded? Have you checked the SD card if it's already full? Have you format the SD before or switched cards recently? Would it be possible to attach a screen grab of the app? Kindly reach us again if you have concerns. Thank you.



2018-12-13
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jharpphoto45
lvl.4
United States
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DJI Gamora Posted at 12-13 07:52
Hi jharpphoto45, thank you for bringing this query to us. Apologies for the troubles you had with the app. I understand the App won't allow you to select the RAW file settings. Just to isolate the issue, I'd like to ask the model or make of your mobile device wherein the DJI Go 4 app downloaded? Have you checked the SD card if it's already full? Have you format the SD before or switched cards recently? Would it be possible to attach a screen grab of the app? Kindly reach us again if you have concerns. Thank you.

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Im using an Iphone 6 and an Ipad mini and having the same issue on both devices. The sd card hasn’t been formatted but there is lots of space left on it.
2018-12-13
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Alex B.
Captain
Flight distance : 4621497 ft

Spain
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Try on an empty formatted sd card.

Flysafely
Alex
2018-12-13
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jharpphoto45
lvl.4
United States
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had it set on HDR.  When I changed it to single shot I was able to change the image format mode. Got it.
2018-12-13
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ynhhdeer
New

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PNG is a good choice. you can convert your image in manticonvert.com free converting website. very useful
3-30 00:46
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