DJI Susan
Administrator
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Hi Makerbound, we're sorry for the troubles. Please kindly restart the Osmo Pocket and its app, then try to activate it again, making sure they have a good internet connection.
If the activation still fails, we're sorry that you may consider sending the unit in for diagnosis:https://www.dji.com/support Please kindly offer us the case number once you got it, we'd like to follow up. |
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