DJI Tony
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dutchguy1 Posted at 12-17 12:14
Same problem: After coming home with my new DJI Osmo Pocket I learned that (for some mysterious reason) it must be activated. For some other mysterious reason this can not simply be done by connecting the device to a PC using the supplied USB cable. A smartphone with Lightning connection or USB-c connection is required. I own a perfectly fine Samsung S6 smartphone. Do the people at DJI not know that there are millions and millions of (Samsung) smartphones in use with micro USB connection? I have ordered an adapter. If that does not work the only choice I seem to have is to return the Osmo. Or I might be able to borrow a smartphone for the activation, but I would not be able to use that one for shooting video etc. later on. Using my own smartphone for shooting video with an adapter, if it works, will be tricky anyway.
Hi, we do appreciate your feedback from our product, we will forward this to our department. You could use a mobile device that has a micro USB type C to activate the Osmo Pocket, however, if you're planning to use your mobile device that hasn't been tested by our engineers I'm afraid that we couldn't provide guaranteed if this will work perfectly especially if there will be changes or upgrades. We do appreciate your understanding. |
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