Hi,

Got the osmo pocket - rather cool its so tiny.

Couple questions though:

a) For the next firmware - can you make it so you *don't* have to be connected to the internet in order to use the DJI mimo? I use an iPad, and it is a bit annoying that I can't go into the DJI MIMO app/use it unless there is a live internet connection. (Does DJI send pictures back to their server? Or why is it necessary?)

b) The device gets hot REAL fast (like after 30 seconds of using it). Why is that?

c) For the tilt - next firmware - can you add the ability to tilt 'left/right' from the control? It is nice having the ability to go up/down - but it seems to be missing the ability for left/right.

Other than that - so far - seems like a very cool, tiny device. Will play with it further,

Thanks!

Hi there, we appreciate your time sharing your feedback and opinion with Osmo Pocket. Regarding your concern, iPad is not fully compatible with Osmo Pocket. Please make sure to use a compatible device that is listed on our website for you to be able to utilize all the functionality of the app. Second, May I know which mode are you using? Because in Superfine mode it may cause the camera to heat up, and the operation time will be reduced. I suggest you use a different mode. Lastly, you can actually tilt the gimbal from left to right via DJI Mimo App. Just tap the virtual joystick on the screen then hower it to left and right. If you have further question, please let us know. Thank you.

I can't seem to post a new thread, so I'll ask my question here. My Osmo Pocket arrived with the screen not working at all. However, everything else works perfectly if I attach it to my phone. Has anyone else seen this? Should I just assume it's defective and return it or is this something I can try to correct this?

DJI Natalia Posted at 12-17 15:24
Hi there, we appreciate your time sharing your feedback and opinion with Osmo Pocket. Regarding your concern, iPad is not fully compatible with Osmo Pocket. Please make sure to use a compatible device that is listed on our website for you to be able to utilize all the functionality of the app. Second, May I know which mode are you using? Because in Superfine mode it may cause the camera to heat up, and the operation time will be reduced. I suggest you use a different mode. Lastly, you can actually tilt the gimbal from left to right via DJI Mimo App. Just tap the virtual joystick on the screen then hower it to left and right. If you have further question, please let us know. Thank you.

Hi DJI Natalia,

Thanks for your message.

I do admit overall the OSMO pocket is very cool/amazing - especially since it is so tiny.

a) One thing though - I don't have a cellphone I can use with the Osmo, only an iPad. But I don't want to "have" to have my iPad attached to the Osmo to tilt left/right. Could you please add that as a "to-do" list in the next firmware update for the Osmo pocket? Because that would be VERY useful if I can just use it "on" the osmo (no cellphone/iPad needed).

I can go "up/down" tilt using *only* the osmo - so it should also have a "left/right" using "only" the osmo to make it very useful. (Because if you "have" to have an iPad, even a *cellphone* in order to use it to go left/right - then all of the sudden the osmo loses its "magic" for being tiny - because you have to have a "big" cellphone/etc in order to use it).

b) For the heating, I was filming in 4K. I did try HD, and it didn't seem to get as hot as quickly.

c) for the iPad "DJI MIMO" app - can you make it so you do "not" need an internet connection to use the app? If I tried connecting the Osmo *without* an internet connection, it would not let me change *any* settings.

Thanks!

PPS - again, overall it is a very cool camera. I think with the above fixes, it would be much much better, and very amazing!

fansa05e6493 Posted at 12-17 16:29
I can't seem to post a new thread, so I'll ask my question here. My Osmo Pocket arrived with the screen not working at all. However, everything else works perfectly if I attach it to my phone. Has anyone else seen this? Should I just assume it's defective and return it or is this something I can try to correct this?

Hi, sorry to know about this issue. Did you manage to update the firmware of your Osmo Pocket? Did you fully charge your Osmo Pocket?  Do we have a chance to upload a short video about this concern? You could use google drive or dropbox then provide the link here. Please keep us posted for further help.

Didn't find the answer so far: Why is it only possible to run the MIMO App with network connection?

I always like to have full control of data interchange so I always work offline. This is not possible with the MIMO App, it quits working!

With DJI Go it's no problem. So I cannot see any reason you alter this in the new App.

Hi All,

There are 2 things that that I suggest to be added which will take the DJI Osmo Pocket over the top.

1. Allow us to set the focus. (Tracking during video and photo is great, but there are really lots of times that the OSMO will back focus especially on timelapse / motionlapse). So just allow us to manually set the focus and we will be happy if we end up being out of focus (out of our own fault).

2. Allow us to save PATHS during motionlapse, OR display gimbal coordinate data and allow us to set this.

Stupid question. What is desirable to use a charger, so as not to ruin the battery? I use the charging unit from Oneplus 6, it has 4 amps, somehow scary..

Ryujin Posted at 12-19 03:24
Stupid question. What is desirable to use a charger, so as not to ruin the battery? I use the charging unit from Oneplus 6, it has 4 amps, somehow scary..

The OP will only pull what it needs, so you should see no problem using a charger that is rated higher. I've used a 3.1A charger with no problems what so ever.

Cameleon Posted at 12-19 03:52
The OP will only pull what it needs, so you should see no problem using a charger that is rated higher. I've used a 3.1A charger with no problems what so ever.

It will pull what it can swallow, but it will get no more than what the charger has in store, i.e. if you want to save battery life (be it osmo or your phone) best get an older charger rated at 500mA-700mA, this will force slower charge rate and thus prolong the battery life. Of course, you pay the price of a slower charge.

This pays off in devices that are charged daily, overnight, like phones often are. It doesn't matter for devices that are charged less than once or twice a week and in-between are not connected to a charger. In the latter case the "calendar aging" overtakes the "cycling aging".

mareklew Posted at 12-19 04:43
It will pull what it can swallow, but it will get no more than what the charger has in store, i.e. if you want to save battery life (be it osmo or your phone) best get an older charger rated at 500mA-700mA, this will force slower charge rate and thus prolong the battery life. Of course, you pay the price of a slower charge.

This pays off in devices that are charged daily, overnight, like phones often are. It doesn't matter for devices that are charged less than once or twice a week and in-between are not connected to a charger. In the latter case the "calendar aging" overtakes the "cycling aging".

Not sure that is true about trickle charging for LiPo batteries which the OP uses. My understanding is you shouldn't trickle charge them. I think the manual states a minimum power of 1A charger to be used with a max of 2A that the OP can pull. If you hook it up to a 3.1/4A charger it will still work and should have no detrimental effect as the OP will limit the current it takes for the battery.

Cameleon Posted at 12-19 06:32
Not sure that is true about trickle charging for LiPo batteries which the OP uses. My understanding is you shouldn't trickle charge them. I think the manual states a minimum power of 1A charger to be used with a max of 2A that the OP can pull. If you hook it up to a 3.1/4A charger it will still work and should have no detrimental effect as the OP will limit the current it takes for the battery.

Let's not mix things up, trickle charge is a completely different story. Trickle charge is when you run some small charge current through an already full battery, all the time. This is something simple charging circuits would do either to keep the battery topped (trickle current would be selected at a smidge over the self-discharge current) or to even avoid charge controller at all (since NiCd/NiMH cells could dissipate so called 10h-current as heat without taking too much damage).

What we talk here about is charging the LiPO at its optimum CC-CV regime (constant current up to nominal voltage, then constant voltage) by the on-board battery manager, but reducing the initial charging current by limiting the power input. The on-board charger in modern devices is usually trimmed to provide fastest safe recharge, not necessarily best battery lifetime. By throttling it, you usually extend LiPO/LiION battery life, but never shorten it. Remember, the camera charge circuit cuts the charge off, not the wall charger.

I work in the R&D of hybrid/electric vehicles, they do run on Lithium batteries and since these batteries cost in the range of $10k, we do our best to keep them happy...

btw: There are devices that will reject USB chargers that cannot provide some minimum current, but USB spec says the basic USB socket provides 500mA and that's it, chargers can do more, but the device shall be happy with 500mA too. If not, its not really compliant...

I'll bow to your superior knowledge

Best go dig out some old chargers too and see what ratings they have.

Cameleon Posted at 12-19 09:44
I'll bow to your superior knowledge

Best go dig out some old chargers too and see what ratings they have.

I hope I didn't come across as intimidating ;-)
I just checked that my osmo pocket will happily charge at my oldest charger capable of barely 300mA (0.3A) although it will for sure take ages to top up.
I'd estimate that 300mA is really rock bottom for any reasonable charging and just enough to charge a device that's powered off. The built in charger will likely have issues with getting the battery full of the usb charger provides less than about 200-250mA

Not sure if this is the right place to ask, but here goes. I was wondering if the video editor app will be able to add another "Fade-Out" option for ending the video and audio. Currently, it seems to end rather abruptly towards the end of the edit. Couldn't find any means to add another "Fade-out" option at the end.

Cannot find the Mimo app on the google play. What is going on?

Hello
I am about to buy osmo pocket.
I have two questions, I hope someone can answer.
I read that there is no HDR registration. I'm not very practical, I wanted to know if this registration depends on the hardware or if in the future with some updates you can have.
The second question concerns the app. Is there any future functionality like the Mevo app? or to make a sort of post production of a 4k video, to choose different panels to create a video in FullHD "multicam"?

exaple mevo app https://getmevo.com/features/live-edit

DJI Natalia Posted at 2018-12-17 15:24
Hi there, we appreciate your time sharing your feedback and opinion with Osmo Pocket. Regarding your concern, iPad is not fully compatible with Osmo Pocket. Please make sure to use a compatible device that is listed on our website for you to be able to utilize all the functionality of the app. Second, May I know which mode are you using? Because in Superfine mode it may cause the camera to heat up, and the operation time will be reduced. I suggest you use a different mode. Lastly, you can actually tilt the gimbal from left to right via DJI Mimo App. Just tap the virtual joystick on the screen then hower it to left and right. If you have further question, please let us know. Thank you.

I'm having trouble customizing VIRTUAL JOYSTICK (mimo app + iPhone) settings, currently I have 2 on-screen joysticks (one HORIZONTAL one VERTICAL), don't know how to revert to single 4-AXIS joystick

DJI Natalia Posted at 2018-12-17 15:24
Hi there, we appreciate your time sharing your feedback and opinion with Osmo Pocket. Regarding your concern, iPad is not fully compatible with Osmo Pocket. Please make sure to use a compatible device that is listed on our website for you to be able to utilize all the functionality of the app. Second, May I know which mode are you using? Because in Superfine mode it may cause the camera to heat up, and the operation time will be reduced. I suggest you use a different mode. Lastly, you can actually tilt the gimbal from left to right via DJI Mimo App. Just tap the virtual joystick on the screen then hower it to left and right. If you have further question, please let us know. Thank you.

I'm having trouble customizing VIRTUAL JOYSTICK (mimo app + iPhone) settings, currently I have 2 on-screen joysticks (one HORIZONTAL one VERTICAL), don't know how to revert to single 4-AXIS joystick

Hello does this work

Seems to be working. Okay, my question is: how do I connect or in any way see my DJI Osmo Pocket video footage (4K on a class 3 miniSD card) on a 4K TV (modern). It has 3 USB ports. We tried to connect the Osmo SD card into a card reader/adapter and plugged this in the TV, but the TV said you need to format the card before use. We can't format the card as it holds video footage. This couldn't be harder.

How do I see the 4K video footage on a 4K TV?

Henry1971 Posted at 6-20 09:33
How do I see the 4K video footage on a 4K TV?

Does anyone know about this issue? I have not found anything on the net and it's painful to search through hundreds of sites. How often do the DJI support answer customers here? Can anyone recommend anything? I would be grateful.

Henry1971 Posted at 6-21 07:33
Does anyone know about this issue? I have not found anything on the net and it's painful to search through hundreds of sites. How often do the DJI support answer customers here? Can anyone recommend anything? I would be grateful.

if you get an HDMI cord (about $25-$50 depending on length/quality/etc), and hook it up from your computer to your t.v., you can "extend" the display in microsoft windows, such that you can then watch 4k video on your t.v. You would just play the .mp4 file in windows media player, and you should be good to go!

djiguy001 Posted at 6-25 08:30
if you get an HDMI cord (about $25-$50 depending on length/quality/etc), and hook it up from your computer to your t.v., you can "extend" the display in microsoft windows, such that you can then watch 4k video on your t.v. You would just play the .mp4 file in windows media player, and you should be good to go!

Thanks, seems to be the only way to first copy the video material from the camera to my computer, then play the video files from there, as it's easy to connect a computer to the 4K TV. I was just inquiring if there's a way to connect the camera directly to the TV with a cable and playback the video files?

Henry1971 Posted at 6-26 11:40
Thanks, seems to be the only way to first copy the video material from the camera to my computer, then play the video files from there, as it's easy to connect a computer to the 4K TV. I was just inquiring if there's a way to connect the camera directly to the TV with a cable and playback the video files?

i don't think many t.v.s take microSD cars (would be surprised if yours did). you could try copying it onto a regular flash/USB drive, see if that works. and/or maybe if you convert it to an .avi or .mov file, you could play those formats on your t.v.

There is no HDMI socket on the Pocket so you cannot play back the files straight from the camera to a display.  You have to have something in between (eg a computer).