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DJI Assistant 2.0.4 fails get log files and more
755 2 2018-12-18
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SimonID
Second Officer
Germany
Offline

Hi,

I tried to connect the M2E to my computer as I a curious what I can do with the flight logs.
The M2E is recognized, it loads a no-fly-zone list and that's all it does.

The Firmware update section shows 'Cannot Load Firmware List. Please Retry'
Log export shows nothing.
Log export advanced mode shows 'Failed to get log list. Retry'


Did anybody get this to work properly and if so, how?

Simon


2018-12-18
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HedgeTrimmer
Captain
United States
Offline

No expierence with Assistant-2 & M2E.  

But if Assistant-2 for M2 is anything like Assistant-2 for Mavic Pro, problem is DJI failing to get Assistant-2's drivers blessed by Microsoft.  Windows rejects DJI's Assistant-2 driver's during install.

Or in case of OS-X version of Assistant-2 for Mavic Pro, Assistant-2 is broken.
2018-12-18
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fans11b90fe2
lvl.1
Flight distance : 114869 ft

Brazil
Offline

it happens because dji drivers are not signed by microsoft.

here is a step by step to solve it:
uninstall dji assistant
startup menu of windows, press shift key and then click restart.
troubleshoot, advanced options, startup settings, the PC will restart.
choose option 7 (start without microsoft drivers signature)
install dji assistant
download your logs
3-4 12:21
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