I purchased the OSMO Pocket from the HK Causewat Bar store at the weekend. They told me the receipt woild be emailed to me. Nothing has arrived so I tried calling them many times over the last few days, nobody answers the phone.
Hi, sorry to know about this situation. I would like to ask if you manage to check the spam files or junk file on your email to see if you didn't receive the email? I sent you a PM to protect your credentials here for further help. Thank you for continued support.
DJI Tony Posted at 12-19 14:31
Hi, sorry to know about this situation. I would like to ask if you manage to check the spam files or junk file on your email to see if you didn't receive the email? I sent you a PM to protect your credentials here for further help. Thank you for continued support.
Hi Tony,
have replied via PM. Thanks for your help.
Normally I would go back to the shop but I am leaving tonight and don't have time.
Hi, thanks for providing the information. No worries, I've already coordinated the concern to the right department to see what we can do in regards to this matter. We do appreciate your understanding. Thank you for continued support.
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