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Hong Kong Flagship Store
396 3 2018-12-19
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error
lvl.1

Hong Kong
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Hi DJI,

I purchased the OSMO Pocket from the HK Causewat Bar store at the weekend. They told me the receipt woild be emailed to me. Nothing has arrived so I tried calling them many times over the last few days, nobody answers the phone.




2018-12-19
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DJI Tony
Super Moderator

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Hi, sorry to know about this situation. I would like to ask if you manage to check the spam files or junk file on your email to see if you didn't receive the email? I sent you a PM to protect your credentials here for further help. Thank you for continued support.
2018-12-19
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error
lvl.1

Hong Kong
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DJI Tony Posted at 12-19 14:31
Hi, sorry to know about this situation. I would like to ask if you manage to check the spam files or junk file on your email to see if you didn't receive the email? I sent you a PM to protect your credentials here for further help. Thank you for continued support.

Hi Tony,

have replied via PM. Thanks for your help.
Normally I would go back to the shop but I am leaving tonight and don't have time.
2018-12-19
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DJI Tony
Super Moderator

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error Posted at 12-19 20:11
Hi Tony,

have replied via PM. Thanks for your help.

Hi, thanks for providing the information. No worries, I've already coordinated the concern to the right department to see what we can do in regards to this matter. We do appreciate your understanding. Thank you for continued support.
2018-12-20
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