SamuelSandoval
lvl.1
United States
Offline
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DJI Susan Posted at 12-20 23:57
Hi Samuel, we're sorry for the inconvenience. It is recommended to charge the unit with the original cable and keep it charging for a certain time to see whether it works. If the issue persists, please kindly start a case and send it in from here: https://repair.dji.com/repair/index thank you!
Yes, I did used the original charging cable and left it for a while ... did not charge at all, nor turning it on. I already did an exchange at Best Buy and it seems to be working just fine now... been using a lot and charge on/off, we will see. |
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