Download not available for current model
937 5 2018-12-20
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AnDiego Air
lvl.2
Flight distance : 240702 ft
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United States
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Hey guys
Anyone else having problems downloading videos to their iPhone using the DJI MIMO app? Im using an iPhone 7 plus

Need help, id hate to always have to manually download photos from the SD card. There has to be a better way!
2018-12-20
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Vermifuge
lvl.3
United States
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Quite a few threads on this.  Are you trying to move a 4k 48/50/60 file?  Try anything 4k 30 or below.
2018-12-20
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AnDiego Air
lvl.2
Flight distance : 240702 ft
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United States
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Vermifuge Posted at 12-20 10:19
Quite a few threads on this.  Are you trying to move a 4k 48/50/60 file?  Try anything 4k 30 or below.

Recorded 4k 60fps, cant download. Ill try and scale the quality down, hope it works!
2018-12-20
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DJI Tony
Administrator

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Hi, sorry for the troubles that it caused. May we know the specific resolution did you use?  For the iOS series mobile device, 4k with 60FPS is not supported to be downloaded directly from the app. 4k,30 FPS is not supported to be downloaded for the iPhone older than iPhone 8. We would recommend downloading the file from SD card for the mean-time. No worries, if there will be an update in regards to this matter, we will inform you right away.
2018-12-20
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djiuser_ojwJRxhCAyjb
lvl.1

Belgium
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I get the error on importing 4K 30 FPS on an iPhone X
2018-12-26
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djiuser_wFNbDk94SJTq
lvl.1

India
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Are there any differences in Osmo Pocket manufactured in year 2018 and manufactured in year 2019?
2019-12-8
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