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DJI Go app crashes
414 3 2018-12-23
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Jlarcher
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Flight distance : 2743376 ft
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When I try to start the DJI go app it crashes every time, but when I use my OSMO +, it works just fine. I have a iPad Air 2 with a I1Pro. Any help is appreciated....

James Larcher
Jameslarcher@jameslarcher.com
2018-12-23
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DJI Paladin
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Flight distance : 318 ft

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Hi Jlarcher, our apologies for the inconvenience. I would recommend you update the IOS system to the latest firmware. Kindly back up your files and sync your flight records and then install the latest version of app. Also, please ensure that there is enough memory for your Ipad to run the DJI GO. Please keep us posted if the issue persists. Thanks for your support.
2018-12-26
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Jlarcher
lvl.4
Flight distance : 2743376 ft
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United States
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DJI Paladin Posted at 12-26 15:22
Hi Jlarcher, our apologies for the inconvenience. I would recommend you update the IOS system to the latest firmware. Kindly back up your files and sync your flight records and then install the latest version of app. Also, please ensure that there is enough memory for your Ipad to run the DJI GO. Please keep us posted if the issue persists. Thanks for your support.

Thank You for your response. Your suggestion corrected my crashing issue. I do appreciate this forum
2018-12-26
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DJI Paladin
Super Moderator
Flight distance : 318 ft

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Jlarcher Posted at 12-26 20:20
Thank You for your response. Your suggestion corrected my crashing issue. I do appreciate this forum

You're welcome. If you need further assistance, please don't hesitate to contact us. Thanks for choosing DJI!
2018-12-27
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