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Forgot house number on delivery address
2353 7 2018-12-25
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George Kaloudakis
lvl.1

United Kingdom
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Hello,

I bought a spark a few day ago. My order status is on Payment Success for a few days now and I have just realized that I forgot the house number on my address. Are they gonna ask me again about it or is someone I have to inform about it?

Thank you in advance!
2018-12-25
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DJI Diana
Administrator
Flight distance : 2408 ft

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Hi George, can you PM us your order number? We would like to help with regards to your concern. Thank you.
2018-12-25
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George Kaloudakis
lvl.1

United Kingdom
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Hello Diana,

I think i am not sure how to mp someone here. Can't find any option wven in yiur profile when selecting your avatar.

2018-12-26
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DJI Mindy
Administrator
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Hi George, we got your order number via your Forum account, if you would like to update your address, please send email to support@dji.com with the order number and your request, then post the email ticket number here, we will inform the team to help as soon as possible, thank you.
2018-12-26
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George Kaloudakis
lvl.1

United Kingdom
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DJI Mindy Posted at 12-26 19:23
Hi George, we got your order number via your Forum account, if you would like to update your address, please send email to  with the order number and your request, then post the email ticket number here, we will inform the team to help as soon as possible, thank you.

Hello Mindy,

Thanks for replying.
I sent the email and the email ticket number is 1532584

Let me know of something else is needed!
2018-12-27
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DJI Susan
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George Kaloudakis Posted at 12-27 03:18
Hello Mindy,

Thanks for replying.

Received with thanks! We've forwarded to the designated team and will help you get an update soon.
2018-12-27
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George Kaloudakis
lvl.1

United Kingdom
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Thank you all for the help!
Really appreciate it!
2018-12-27
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DJI Mindy
Administrator
Flight distance : 7 ft
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George Kaloudakis Posted at 12-27 05:20
Thank you all for the help!
Really appreciate it!

Hi George, the shipping address has been updated, please let us know if you have any further concern, thank you.
2018-12-27
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