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Warranty claim
2737 4 2018-12-26
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Kyle.D.Russell
lvl.1
Flight distance : 235591 ft
United Kingdom
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How do I do a  warranty claim  on my controller as it has stopped changing and I only brought it on March 30th
2018-12-26
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jacksonnai
Captain
Malaysia
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Contact DJI online support, they will help you with that
2018-12-26
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jacksonnai
Captain
Malaysia
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BTW Merry Christmas mate!
2018-12-26
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DJI Stephen
Super Moderator

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Hello and good day Kyle.D.Russell. I am sorry to know that you are having issues with the remote controller of your DJI Spark. The best thing you need to do is to contact DJI Support at https://www.dji.com/support for additional help on this issue. Thank you and Happy Holidays.
2018-12-26
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S-e-ven
Captain
Flight distance : 5130597 ft
Thailand
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before you send it in:
Try a powerfull phone charger!
One of mine once neither charge on pc-port or with the combo adapter,  which I use most of the time, nor on 2 powerbanks
So I tried a 2A phone charger and it woke up.
Since then, it is still charging on everything I plug it too.
Even via "upside down" otg cable from my droids!
2018-12-26
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