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DJI Natalia Posted at 2018-12-28 11:18
Hi there, I appreciate your time bringing this query to us. Zones in yellow can be unlocked in the GEO. If you want to unlock the zones in red, you will need to contact flysafe@dji.com further help. Unlocking an Authorization Zone will last six months if customers verify their DJI accounts with credit cards or IDs, while unlocking will last one month if customers verify their DJI accounts with mobile phone numbers. If an Authorization Zone is unlocked with the app, the unlocking will last 24 hours. If an Authorization Zone is unlocked on the website, the unlocking will last three days. For more information, you may visit https://www.dji.com/flysafe/geo-map. Should you have further question, please let us know. Thank you.
I have recently started flying a DJI Phantom 4 Pro for commercial photography. Today I needed to fly to 400' Above Ground Level to complete a photo, but when I started my flight, the system told me I was limited to 60m, apparently due to DJI Altitude Zone restrictions. The area I was flying requires I receive Air Traffic Control authorization to fly in, which I did, and that authorization is good to 400' Above Ground Level. I also happened to be within a mile of a Hospital Helipad, and, although I am not required to, I called the hospital and spoke with the regional Flight for Life operators, who informed me they had no problem with my flying in that area to 400' AGL. Why is DJI not making these Altitude Zones Unlockable? It appears they are primarily in areas of Extended Runway Centerlines, which, if Air Traffic Control has authorized my flight, I am cleared to operate in following Part 107 sUAS rules. There is no reason for DJI to 'regulate' my flights beyond what the Federal Government does. In my specific case, it is on the extended runway centerline of an Emergency Crosswind Runway - used ONLY in the extremely rare event an aircraft cannot land due to excessive crosswinds on the main runway. On a final note, the ATC facility that authorized my flight operates the tower at that airfield.
This DJI Altitude Zone restriction will impact my decisions on the next drones I purchase. I hope DJI develops an option to unlock these DJI altitude limitations. |
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