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RED System Light always on | OK NOW | Retailer Replaced
355 1 2018-12-30
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davawt
lvl.4
Flight distance : 4885 ft
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United Kingdom
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Hi there,
My problem with the New DJI Osmo Mobile 2 is that I never get a Green light to the right of the battery lights, it is alway RED, even when charging.
Can anyone Help me, maybe a expert of these Osmo Gadgets ?
If you know the answer please let me know as at the moment when it is connected to the mobile 2 by bluetooth, I can see the SN number in the Bluetooth area of my mobile phone but when I look in the general area on the Osmo it states no SN Number, I dont know how to even start to solve this, please help, any advisors at DJI ? please get in touch......
Many thanks for your time, bye
Dave
2018-12-30
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DJI Paladin
Super Moderator
Flight distance : 318 ft

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Hi Davawt, our apologies for the inconvenience. Please make sure that your firmware is updated. You may refer on the screenshot below for the current system status of your Osmo mobile 2. You may refer on the video tutorial below on how to properly update the firmware using the app. If it is convenient for you, please provide a short video of the issue. You can upload it by using google-drive or Dropbox and provide the link here. Thanks for your support.




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2018-12-30
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