Help..Lost Drone
1615 15 2019-1-3
Uploading and Loding Picture ...(0/1)
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besrace
lvl.2
Flight distance : 93215 ft
Australia
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I have lost my Zoom over water.The Find My Drone shows it in the bay but the video evidence seems to have it hitting a pontoon and sinkinf.
Can anyone please analyse the data and help ewith a location to search. Zip TXT file attached. Thanks in advance
2019-1-3
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Woe
Captain
Flight distance : 4129268 ft
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United States
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Sorry to hear about your crash. I don't see the file.
2019-1-3
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besrace
lvl.2
Flight distance : 93215 ft
Australia
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Unable toupload  text file..says must be jpg or png..any help please.
2019-1-3
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G_Sig
First Officer
Flight distance : 9109311 ft
Iceland
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besrace Posted at 1-3 17:59
Unable toupload  text file..says must be jpg or png..any help please.

Use this link to upload your log and then post back the link to it.
Log viewer upload.
2019-1-3
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besrace
lvl.2
Flight distance : 93215 ft
Australia
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Thank you for your help
https://www.phantomhelp.com/LogViewer/XN0QTG8CSYTGS5S3DVHU/

This is the link to video received from phone


It appears the drone kept going past the last point on flight log and made contact with pontonn..if I could get verification  of final co-ordinates I could arrange a diver to attempt retrieve.








or
2019-1-3
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jacksonnai
Captain
Malaysia
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Sorry to know that mate
2019-1-4
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JJBspark
Core User of DJI
Flight distance : 12260774 ft
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Netherlands
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Hi besrace,

Had a look at your flight, nice one but ended &!#$&!#. Sorry for your loss.

At the end of the flight your MP2 did emergency braking, sensed an obstacle i guess.
Log stopped there, must have dropped into the water.

Last position in the charts. (yellow marking GE)

cheers
JJB
analysis1.png
analysis2.png
analysis3.png
2019-1-4
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DJI Gamora
Administrator

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Hi there, thank you for reaching out and sorry to hear what happen to your Aircraft, with regards to that I would suggest reaching out one of our support channels in order for you to have a guide what will need to do and have a data analysis as well with DJI. You can just go to this link https://www.dji.com/support
2019-1-4
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DJI Gamora
Administrator

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Hi there, thank you for reaching out and sorry to hear what happen to your Aircraft, with regards to that I would suggest reaching out one of our support channels in order for you to have a guide what will need to do and have a data analysis as well with DJI. You can just go to this link https://www.dji.com/support
2019-1-4
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nixuspix
Second Officer
Flight distance : 2864974 ft
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Latvia
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From start of emergency braking till the "end of the story" only 0.6 sec! Looks it was a hit to some obstacle
2019-1-4
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besrace
lvl.2
Flight distance : 93215 ft
Australia
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JJBspark Posted at 1-4 05:20
Hi besrace,

Had a look at your flight, nice one but ended &!#$&!#. Sorry for your loss.

Thank you for your assistance and time.
2019-1-4
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besrace
lvl.2
Flight distance : 93215 ft
Australia
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FOUND....i hired a diver this morning. He dropped anchor right on GPS Co-ordinates and tied 3m rope to anchor and swept around the seabed. 12 metres deep and very murky..after 25 minutes he surfaced with Drone in hand. $200.00 well spent. No physical damage except bottom cover missing..circuit board was hanging off. The battery was intact.
I would like to thank everyone who assisted and especially JJBspark
Will now contact DJI and try to recover with my Care Refresh.
2019-1-7
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Nicoricosancho
First Officer
Flight distance : 13196 ft
Canada
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how is it possible that the bottom cover was missing did you fly super fast and hit something ?, seems like a massive impact ! good on you that you found it and also good call buying DJI care !
2019-1-7
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JJBspark
Core User of DJI
Flight distance : 12260774 ft
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Netherlands
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besrace Posted at 1-7 18:37
FOUND....i hired a diver this morning. He dropped anchor right on GPS Co-ordinates and tied 3m rope to anchor and swept around the seabed. 12 metres deep and very murky..after 25 minutes he surfaced with Drone in hand. $200.00 well spent. No physical damage except bottom cover missing..circuit board was hanging off. The battery was intact.
I would like to thank everyone who assisted and especially JJBspark
Will now contact DJI and try to recover with my Care Refresh.

Hi besrace,

Thanks for your kind words.
Good;luck with your Care Refresh action.

Happy many landings with your new drone.

cheers
JJB
2019-1-8
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MavSpa_user
First Officer
Flight distance : 73209 ft
Netherlands
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Good job JJB !!!!
2019-1-9
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nixuspix
Second Officer
Flight distance : 2864974 ft
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Latvia
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Good you've found it. This does not happen often here. Congrats
2019-1-9
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