Seanyappleseed
New
Malaysia
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Exactly as title says, the Osmo Pocket or more specifically the Mimo App does not work with the Pixel 2 XL despite it being listed as a phone that works with the Osmo Pocket.
I have the latest update of the app and the latest android firmware. If I use the attachment to plug the osmo into my Pixel the phone sees the Osmo as it begins using it to charge, but the app does not open. Further, if I manually open the app when the Osmo is plugged in nothing happens as the app does not interact with the Osmo at all. I know the Osmo is not defective as I can use my friends' phones to interact with it, it just simply does not work with Pixels.
I have contacted DJI support about this and they have done nothing to help except say "we will check with our engineers and get back to you". Would appreciate an answer to how to make this product work so I can use it for its intended purpose instead of as an expensive paperweight.
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