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Dji Ronin-s ( problem with lock mode)
2721 14 2019-1-6
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Mikbak
lvl.1
United Kingdom
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When i press and hold the trigger to Lock the orientations of the gimble it dosnet work. Is it a problem with the gimble or something else?
Thanks in advance.
2019-1-6
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DJI Mindy
Administrator
Flight distance : 7 ft
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Hi Mikbak, when pressing and holding the Trigger, the Profile  LED indicator blinks green, the camera's orientation will be locked, it will keep looking forward when moving the gimbal. Any chance to share us a short video of the issue you are having for further support?
2019-1-8
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djiuser_lrTnPJX9DWuY
lvl.1
Canada
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DJI Mindy Posted at 1-8 00:23
Hi Mikbak, when pressing and holding the Trigger, the Profile  LED indicator blinks green, the camera's orientation will be locked, it will keep looking forward when moving the gimbal. Any chance to share us a short video of the issue you are having for further support?

I just got my brand new ronin s and I have the same problem! When I press and hold the trigger the light blinks green but does not stay locked and straight while I move! I does work to re center and turn 180 but just the lock does nothing. I tried updating the software but didn’t do anything m...
2019-5-6
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DJI Mindy
Administrator
Flight distance : 7 ft
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djiuser_lrTnPJX9DWuY Posted at 5-6 07:32
I just got my brand new ronin s and I have the same problem! When I press and hold the trigger the light blinks green but does not stay locked and straight while I move! I does work to re center and turn 180 but just the lock does nothing. I tried updating the software but didn’t do anything m...

Hi there, could you please share us a short sample video so that we can verify what the problem is? Thank you in advance.
2019-5-8
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takex36
lvl.1

Japan
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did this problem solve? because i have the same issue of not locking when pressing the trigger.
2019-5-12
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gregorymichiels
lvl.1
Belgium
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Im having the same problem here,lock mode doesnt work by clicking once,clicking  twice to recenter works and clocking 3 times for selfie mode also works.
Dji,you have a solution for this?
2019-5-12
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fans2dd71a2d
lvl.1
Qatar
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Have the same problem. I just got mine a few days ago
2019-5-21
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Wilko55
lvl.1
United Kingdom
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i have the same issue as those above, camera still moves when the trigger is pressed (which is supposed to stop it moving), have update to latest version of firmware, still same issue
2019-5-26
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fanscedb9783
lvl.1
Flight distance : 237005 ft
United States
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Did DJI stop responding to this issue and swept it under the rug? I am having the same issue and not getting any answeres. I'm about to return the product but it's such a shame because I was really looking forward to using it. They always want a video and I'm sure they have seen this issue many times. Come in DJI North America you can do better.
2019-5-30
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djiuser_2OPE7jvQJCV1
New

Italy
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Hi there.
I think there is a misunderstanding with this 'lock' mode.
I guess it would have been called 'unlock' or 'unfollow on just the rotation around handle' mode.
When you hold down the button, the gimbal will NOT try to follow your rotational movement. You rotate the gimbal around his handle, and the gimbal will NOT try to follow your rotation.
When the button is not hold, (how fast and after how big the movement)depending on the parameters you set in the various User profiles)  the gimbal will follow  all your movements.

If you want just to go around with your gimbal without him trying to neutralize your movement, hold down the M button, not the trigger button.
Hope this help.
2019-6-6
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reformdesigns
lvl.1
United States
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I'm also having issues with this.
2019-6-24
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fans4fec9ea8
lvl.1
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I'm assuming when you double press it doesn't reset to the middle as well. If it is, it's because the trigger is not working.

I've been experiencing trigger not working as well. No one seems to have an answer online. I've decided to open it up myself.

When you open up the 5 screws from the bottom of the motor (where you connect the battery), if you press on the trigger button, you should see 2 more screws stick out. The reason those screw sticks out when trigger us pressed down is because it is loose.

Simply screw those screw tight again, and then put everything back. Everything will be working again!
2019-9-17
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G Kochanowsky
lvl.3
Flight distance : 478822 ft
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I'm having the same issue. I've had this gimbal since it first came out and originally holding the lock button actually locked the gimbal. Some firmware update broke this. DJI, please address this issue.
2019-10-15
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fans3ef10946
New

Brazil
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The command that locks the orientation of the camera is the M button, not the trigger. Just press and hold the M button.
1-22 06:50
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Alfred koh
lvl.1

Malaysia
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fans3ef10946 Posted at 1-22 06:50
The command that locks the orientation of the camera is the M button, not the trigger. Just press and hold the M button.

Thanks for the M button solution. Just curious, the DJI suggested to use the trigger button on their official video. Whereas our trigger doesn't work but the M button. How do I map the M button to trigger button instead?

I couldn't paste the URL here. You can search for these keyword on YouTube, should be the first 1.
DJI Tutorials - Ronin-S - Operation
By DJI tutorials

Thanks for the help.
1-30 23:25
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