Display issue or not?
1984 4 2019-1-6
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JetBeh
lvl.4

China
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Hi guys, I just got my Osmo Pocket a few days ago. Last night when i was trying to take some photo & videos, I found there were 2-3 white dots (pixels) on the screen. The white dots only show up when I use the camera.  It's conspicuous when I focus on something black or red, especially in photo mode (full screen display). I was woundering if it's a hardwear issue or anything else. Someone have the same issue?
Thanks!

OP02.png OP03.png OP01.png
2019-1-6
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drkatherine1
lvl.2
United States
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I see even one more just to the lower left of the red circle on last photo.  Looks like missing pixels.
2019-1-6
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WebParrot
First Officer
Flight distance : 23625 ft
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United States
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As in one or two other posts, the comments have been that they are likely "dead" pixels.  Always a possibility and not necessarily a sign of a bad screen.  FWIW, I would scroll to the bottom of this page, select [Support] and start an online Chat Session.  Have a link to this forum post ready to include in your Chat as well as the SN of the device.  You are looking for a Case # on the basis that you have 4 or more dead pixels on the device screen... It may qualify you for a replacement.  (At least that's what you're requesting!)  
2019-1-6
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trica de
Second Officer
Flight distance : 1062090 ft
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Germany
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dead pixels - return it !
2019-1-7
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DJI Stephen
DJI team
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Hello and good day JetBeh. I am sorry to know that you are having this issue with your new DJI Osmo Pocket. Since this dots are no the screen of your DJI Osmo Pocket. The best thing you need to do is to contact DJI Support at https://www.dji.com/support for further help on this situation. Thank you.

2019-1-7
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