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Camera issues (pixels on Photo/video)
469 3 2019-1-7
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idanshemtov
lvl.2
Flight distance : 596545 ft
Israel
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Hello guys
I have this issue, I get pixels on the photos or video on phantom 4
specially on dark parts (low exposure)
PHOTO ATTACHED

do you know anything about it?
I have upgraded to the latest firmware and everything....

really apreciate your help!
thanks
Idan


WhatsApp Image 2019-01-07 at 00.07.49.jpeg
2019-1-7
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DJI Stephen
Super Moderator

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Hello and good day Idan. I am sorry to know that you are having issues with the camera of your DJI Phantom 4. This is not the experience we want you to have with your DJI Phantom 4. May we know if this pixels also shows on the live feed? Can you please try to refresh the firmware of the DJI Phnatom 4 as well please. Please give us an update on the said situation for us to help you further. Thank you.
2019-1-7
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idanshemtov
lvl.2
Flight distance : 596545 ft
Israel
Offline

DJI Stephen Posted at 1-7 08:48
Hello and good day Idan. I am sorry to know that you are having issues with the camera of your DJI Phantom 4. This is not the experience we want you to have with your DJI Phantom 4. May we know if this pixels also shows on the live feed? Can you please try to refresh the firmware of the DJI Phnatom 4 as well please. Please give us an update on the said situation for us to help you further. Thank you.

Hi
Thanks for your reply
Yes, I tried to update the firmware,
the pixel are on the live feed but only when I set the brightness/ exposure down low
2019-1-9
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bjorn51
lvl.1
United States
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I have the same problem in some (but not all low-light conditions).
2019-7-26
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