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Spark Power
1379 18 2019-1-7
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Yukon 3-0268
lvl.2
Flight distance : 1148 ft
United States
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My Spark has been idle since August and when I tried to power  up yesterday it wouldn’t. I tried all three batteries.
2019-1-7
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Lysak2003
Second Officer
Flight distance : 500052 ft
Ukraine
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you should tell us more about circumstances, that followed by this situation. Without any additional facts, we can't help you.
2019-1-7
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Hddeuce
lvl.4
Flight distance : 128261 ft
United States
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Not to be funny but since it's been a while you may have forgotten....when powering on the batteries, did you do the double-press where you press the first time quickly, then the 2nd time and hold it until it powers on?
2019-1-7
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DJI Natalia
Administrator

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Hi, we're sorry for the inconvenience. Have you tried to power it on by pressing the power button twice? Press and Press and hold for 1-3 seconds. If yes, would it be possible if you could show us a sample video of the issue so we can check it on our end? Thank you.
2019-1-7
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Yukon 3-0268
lvl.2
Flight distance : 1148 ft
United States
Offline

DJI Natalia Posted at 1-7 08:14
Hi, we're sorry for the inconvenience. Have you tried to power it on by pressing the power button twice? Press and Press and hold for 1-3 seconds. If yes, would it be possible if you could show us a sample video of the issue so we can check it on our end? Thank you.

I'll try that.  Thanks
2019-1-7
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DJI Natalia
Administrator

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Yukon 3-0268 Posted at 1-7 12:07
I'll try that.  Thanks

No worries, please keep us posted for further help. Thank you.
2019-1-7
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ssylca44
Second Officer
Flight distance : 434721 ft
Canada
Offline

Are the batteries fully charged?
2019-1-7
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Warriewoodlad
lvl.4
Flight distance : 625230 ft
Australia
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I'm sure you would be aware of this, but just to be sure, the batteries in the Spark discharge themselves if left idle for a week. So, did you charge them or rely on them still being charged.
I hope you get back in the air soon.
2019-1-7
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fansff6915bf
lvl.1
United States
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I read they go into hibernation mode after a certain period of time and like when new, you have to put them on the charger to wake them up.
2019-1-7
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S-e-ven
First Officer
Flight distance : 5922034 ft
  • >>>
Thailand
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Sleeping batteries need recharge.
Just hooe, that the long sleep did not harm them.
DJI suggest, to recharge , weak up the batteries every 3 month
2019-1-7
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Sparkz71
lvl.4
Flight distance : 24259 ft
Australia
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After (default) 10 days, the battery will discharge. That's why it's called a smart battery. You may be able to change this within the DJI GO app. Unless you recharge & still have a failed result - reply again.
2019-1-8
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Yukon 3-0268
lvl.2
Flight distance : 1148 ft
United States
Offline

DJI Natalia Posted at 1-7 12:24
No worries, please keep us posted for further help. Thank you.

I had forgotten to press once and then hold
2019-1-8
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Yukon 3-0268
lvl.2
Flight distance : 1148 ft
United States
Offline

Sparkz71 Posted at 1-8 00:09
After (default) 10 days, the battery will discharge. That's why it's called a smart battery. You may be able to change this within the DJI GO app. Unless you recharge & still have a failed result - reply again.

I had forgotten to press once and then hold
2019-1-8
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Yukon 3-0268
lvl.2
Flight distance : 1148 ft
United States
Offline

Sparkz71 Posted at 1-8 00:09
After (default) 10 days, the battery will discharge. That's why it's called a smart battery. You may be able to change this within the DJI GO app. Unless you recharge & still have a failed result - reply again.

I had forgotten to press once and then hold
2019-1-8
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Yukon 3-0268
lvl.2
Flight distance : 1148 ft
United States
Offline

Sparkz71 Posted at 1-8 00:09
After (default) 10 days, the battery will discharge. That's why it's called a smart battery. You may be able to change this within the DJI GO app. Unless you recharge & still have a failed result - reply again.

I had forgotten to press once and then hold
2019-1-8
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Yukon 3-0268
lvl.2
Flight distance : 1148 ft
United States
Offline

Sparkz71 Posted at 1-8 00:09
After (default) 10 days, the battery will discharge. That's why it's called a smart battery. You may be able to change this within the DJI GO app. Unless you recharge & still have a failed result - reply again.

I had forgotten to press once and then hold
2019-1-8
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Yukon 3-0268
lvl.2
Flight distance : 1148 ft
United States
Offline

S-e-ven Posted at 1-7 15:25
Sleeping batteries need recharge.
Just hooe, that the long sleep did not harm them.
DJI suggest, to recharge , weak up the batteries every 3 month

I had forgotten to press once and then hold
2019-1-8
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Yukon 3-0268
lvl.2
Flight distance : 1148 ft
United States
Offline

I had forgotten to press once and then hold
2019-1-8
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Sparkz71
lvl.4
Flight distance : 24259 ft
Australia
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Yukon 3-0268 Posted at 1-8 10:10
I had forgotten to press once and then hold

Silly mistake. Thanks for the honest reply.. I hope you are now flying?
2019-1-12
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