I have just tried installing the Free Trial Version of the DJI Flight Simulator on my Windows 10 PC and I get the following error message...

Error: 008_008 (000/0263)

Launcer Version 2.1.0.3

I have tried installing a few times but the problem perists.

Can you please advise?

Thanks

Hi WYFRS. Thank you for reaching DJI Forum. We do apologize for the troubles you had recently in installing the DJI Flight Simulator. You may refer to this DJI Forum information about installing your DJI Flight Simulator. Just remember some tips before installing.

System requirements for the DJI Flight Simulator

Minimum System requirements: Processor: G4560; Graphics: GTX 1050 Ti; Memory: 16GB RAM; HDD: 80GB Free

Recommended System requirements: Processor: i5-6400; Graphics: GTX 1060 or GTX 1070; Memory: 16GB RAM; HDD: SSD+80GB Free

Optimal System requirements: Processor: i7-7700; Graphics: GTX 1080 Ti; Memory: 32GB RAM; HDD: SSD+80GB Free

If you have any other inquiries or concern with DJI. Please feel free to post it here at DJI Forum. We are here to help you. Thank you.

Hi Stephen.

The system where the installation was attempted meets the minimum system requirements.

I also cannot find any other forum post where someone has had the same issue.

Please advise.

Thank you.

Can please provide us with the documentation for the error code “008_008 (000/0263)”?

I have the same issue on my computer. Did you find a solution? Seems like you got a generic system requirements answer here. Likely they don't know.

Install the UE4PrereqSetup_x64.exe file that is in the C: \ Program Files (x86) \ DJI Flight Simulator folder.

WYFRS Posted at 2019-1-15 04:54
Hi Stephen.

The system where the installation was attempted meets the minimum system requirements.

Hi , having the same problems with DJI FLIGHT SIMULATOR  (Netwoork Error Error: 008_008 (000/0263)

djiuser_7yk4yC22UyMd Posted at 2019-12-4 07:30
Install the UE4PrereqSetup_x64.exe file that is in the C: \ Program Files (x86) \ DJI Flight Simulator folder.

This worked for me. Thanks!

djiuser_7yk4yC22UyMd Posted at 2019-12-4 07:30
Install the UE4PrereqSetup_x64.exe file that is in the C: \ Program Files (x86) \ DJI Flight Simulator folder.

ESTA ES LA SOLUCIÓN...!!! GRACIAS

I think all support from DJI really sucks. Their only priority is to sell us drones and that's all. Is 6/2020 and the problem with 008 error still persist by side I bought high prices DJI mavic 2 PRO  and the flight simulator does not support  my controller from DJI mavic  2 pro even their didn't put cord to connect it with PC. My next drone will defiantly will not be from DJI. Overpriced items, no support at all. This is my experience after 3 weeks I bought mavic

Aeriallooks4 Posted at 1-17 13:39
Hi , having the same problems with DJI FLIGHT SIMULATOR  (Netwoork Error Error: 008_008 (000/0263)

Yes....that working. Thanks

Goto to your folder DJI and find file UE4PrereqSetup_X64 and foloow instructions thats it! Victor

Same Problem Error Code  (Netwoork Error Error: 008_008 (000/0263)

nothing of the suggestions worked, even installing the UE4PrereqSetup_x64.exe !!!!!!!!!!!!!!!

djiuser_7yk4yC22UyMd Posted at 2019-12-4 07:30
Install the UE4PrereqSetup_x64.exe file that is in the C: \ Program Files (x86) \ DJI Flight Simulator folder.

Thanks a lot from Germany... Now Idea how I would have found this solution without this chat and help. Took some time to find it but it works ! :-)
Thx Peter

MarioTrnava Posted at 2020-6-28 03:25
I think all support from DJI really sucks. Their only priority is to sell us drones and that's all. Is 6/2020 and the problem with 008 error still persist by side I bought high prices DJI mavic 2 PRO  and the flight simulator does not support  my controller from DJI mavic  2 pro even their didn't put cord to connect it with PC. My next drone will defiantly will not be from DJI. Overpriced items, no support at all. This is my experience after 3 weeks I bought mavic

I disagree, I think they have a great customer support team.

Same Error since 2019 ..... what a Nice support????

Dji has no interest in maintaining older models or ones they consider to be such.  I think we should all make a huge art display of all the perfectly good drones that were messed up by updates or their own bad programming.  Don't buy their products.  This effort to stop use of the mavic air by discontinuing production of the batteries shows exactly where their loyalty sits.  In their wallet. I will be doing a complete review of my mavic air that was purchased from someone who died before he had a chance to use it.  It is pristine.  This is not only horrible customer service( especially when you call).  You'd be better taking advice from other users which is sad.  If they aren't professionals on their own products that are ages old then forget buying anything new from them or don't complain when they shut it down with bad firmware.  Buy another new one..nope.  never dji again.  They've abandoned their own customers and sent good drones to the electronics waste or worse.  Don't buy DJI

DJI can very easily fix this by mentioning UE4PrereqSetup_x64 in the flight simulator installer. Or better yet, check if UE4PrereqSetup_x64 is already installed and either install it automatically, or prompt the user to ask if it's okay to install.

djiuser_sjJePeVxte63 Posted at 2020-8-11 12:01
Goto to your folder DJI and find file UE4PrereqSetup_X64 and foloow instructions thats it! Victor

I'm getting network error, I've tried everything that's in this thread, it's still not working