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Can't Fly in Authorization Zone even with LAANC / Airmap
401 4 1-10 12:22
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jjslat
lvl.3
Flight distance : 484180 ft
United States
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Seems like a recent update put my backyard into a stricter NFZ whereas before I could just click "assume responsibility" in the DJI app, now I cannot.
I filed a flightplan and received immediate LAANC approval but could still not get the M2 to takeoff, controller said it could not take off in NFZ.

I also connected to the controller using Airmap directly, it connected, showed the approved authorization to fly but the drone was still disabled.

Am I missing a step? I'd imagine it will be a little smoother when LAANC is incorporated in the DJI app, timeline on that?  

1-10 12:22
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DJI Stephen
Super Moderator

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Hello and good day jjslat. i am sorry to know that you are having this issue today. To help you further with the NFZ. Please send an email at flysafe@dji.com for additional help. Thank you.
1-10 13:59
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sky_makai
lvl.3
United States
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I had the same issue.  DJI Go 4 would not let me take off.  I tried to authorize, but it woudn't go past 'Invalid Country Code' when putting in the phone number.
5-30 12:09
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rwynant V1
Captain
Flight distance : 1399541 ft
United States
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sky_makai Posted at 5-30 12:09
I had the same issue.  DJI Go 4 would not let me take off.  I tried to authorize, but it woudn't go past 'Invalid Country Code' when putting in the phone number.

So,  here's that:

+1 ( space here )      phone number includes area code

DO not type anything next to the +1.......you need to move to the right to type in the phone number

then you'll get a text with a code that needs to be typed in......then click Verify
5-30 19:55
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JMR58
First Officer
Flight distance : 572989 ft
Belgium
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Did you already make the "take off" move on the controller(both sticks inside or outside), some lines will appear on the device asking for acceptance ..etc..
Login out and in the Dji Go 4 app can help also..
Just trying to help..
6-11 08:11
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