DJI Spark RC USB port is damaged, can't charge
1104 1 2019-1-10
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rodrigocastillo
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Nicaragua
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I've been using my Spark + RC for the past 4 months without any issue, recently, i went on a trip and when I wanted to charge my RC i couldnt, it wouldnt charge at all.. after a lot of reading Id assume I must have tried to plug upside down, breaking the pins of the USB port in the RC... I refuse paying $80-$100 to send it to DJI, I know a local guy who could repair it for me but I need the specific USB port...can anyone link me to it?

Thanks!!
2019-1-10
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DJI Susan
Administrator
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Hi rodrigocastillo, we're sorry for the troubles. It is not recommended the disassemble the unit at your end which may void the warranty. For your situation, I sincerely suggest you start a case and send it in for diagnosis: https://www.dji.com/support The designated team will offer you a proper solution according to the damage assessment. Regarding the repair cost, you may refer to this link: https://repair.dji.com/repair/price-inquiry
2019-1-11
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