aryan_0123
![](https://forum44.djicdn.com/data/attachment/common/d3/common_10_usergroup_icon.png) lvl.1
United States
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I have tried to figure these answers out, but as usual, DJI customer service is absolutely clueless.
The questions that I wanted to know are the following:
1. What is a way I can find the total flight time of all the accounts/people who have used a single drone? Please don't say to go into the app and check, as that will only show my own flight time. I want to know the entire lifetime flight time for a drone, from all the user accounts that have put minutes on it.
2. If you have DJI Care refresh warranty that you paid extra money for. When your drone gets damaged or whatever, and you send it in for a replacement, does DJI always replace it with a brand-new drone, or do they also replace it with a refurbished drone? I feel very ripped off and bamboozled when I heard a few people tell me that DJI actually replaces it with a refurbished model. If I had known this prior to purchasing the warranty, I never would have.
3. Is there anyway to check the # of battery cycles on a battery? Again, not just the number of cycles on your own account, but I'm talking the lifetime of the battery.
Thank you
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