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Out of Replacement Policy
2255 4 2019-1-11
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iammarlon
lvl.1
Flight distance : 51293 ft
Philippines
Offline

Why can't you replace my Mavic Pro? My local retailer said it's out of replacement policy already. What does it mean?
2019-1-11
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Flycaster
Captain
United States
Offline

1. When did you buy it?
7. Where did you buy it from?
c. Did you get the Care/Refresh from DJI?
3. Have you contacted DJI concerning your issue?
and
g. What is the issue with your craft?
2019-1-11
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DJI Diana
Administrator
Flight distance : 2408 ft

Online

Hi there, sorry for the troubles you had with your local retailer. Kindly PM me and provide your aircraft's serial number and the issues you had with your aircraft. For more information about DJI replacement service, you may want to check this link for more details. I will be waiting for your response. Thank you.
2019-1-11
Use props
iammarlon
lvl.1
Flight distance : 51293 ft
Philippines
Offline

DJI Diana PM sent.
2019-1-11
Use props
DJI Diana
Administrator
Flight distance : 2408 ft

Online


PM has been replied, pelase check, thank you.
2019-1-11
Use props
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