rollerbones
lvl.2
Flight distance : 47507 ft
United States
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DJI Tony Posted at 1-13 12:52
Hi, we're sorry for the late response. May we know if you manage to re-format the SD card prior to update the firmware into the latest version? If yes, could you please try to re-connect your mobile device to your Osmo and check if there will be an error message that will prompt? if yes, kindly provide it to us. Please keep us posted on the latest progress. Thank you for the support.
I have reformatted, used different cards, did it with a MAC and a Windows machine with the same issues. I have submitted the report each time the error comes up.
Anything else to try? I don't understand why the old log file shows a .71 as one of the firmware and is that causing it to seem like a "downgrade" when trying to upgrade to .70?
Let me know
THanks
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