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SPARK Vision Sensor Error! Does anyone know approx cost of repair?
610 6 2019-1-13
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TJEarsman
lvl.1
Flight distance : 15459 ft
Australia
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Hi drone people! My Spark was critially low on battery and started to perform an auto-land, which wasn't good i was flying it over tall trees. I tried to cancel the landing but it wouldn't comply and I ended up hitting some trees as I tried to get it home. Shouldn't it have executed a Return To Home? Anyway, I found it and it looks fine, however now it reports Error 40001: Downward Vision Sensor Error. I tried flying it and it just won't stay still in the air. I'm really unhappy. I have done a sytstem reset and reinstaleld the Fimware, but this hasn't helped.

Has anyone had this issue before, and how did you deal with it? If you had DJI repair it, then what did they charge?

Thanks for your time,

Travis
Concerned Spark Owner
2019-1-13
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Proteous
Second Officer
Flight distance : 228993 ft
Barbados
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flip the drone over look at the sensor below see if the glass is cracked or dirty. but it sounds like you will have to send that in for service
2019-1-13
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darkfull1
Second Officer
Flight distance : 13114 ft
Switzerland
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Be careful I think the proximity sensor is disable when the Spark perform RTH.
2019-1-13
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DJI Stephen
Super Moderator

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Hello and good day Travis. I am sorry to know what happened to your previous flight with your DJI Spark. Since this issue occurred. The best thing to do is to contact DJI Support at https://www.dji.com/support for us to help you further. Thank you.

2019-1-13
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S-e-ven
Captain
Flight distance : 3969728 ft
Thailand
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next time:
you can't cancel a critical batterie landing
even in RTH it will stop moving forward and start to land where it is
however, you can override the descent and keep it in the air with pushing the  throttle up and fly it to a safer place or even back home
that way you can(could) keep it in the air till the batterie dies!
2019-1-13
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jacksonnai
Captain
Malaysia
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Not sure which part you meant but here you can check the price of every parts
https://repair.dji.com/repair/price-inquiry
(click the link and select spark in the option)
Hope it is useful
2019-1-14
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jacksonnai
Captain
Malaysia
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BTW welcome to the forum TJEarsman!
2019-1-14
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