Please select Into the mobile phone version | Continue to access the computer ver.
DJI Server Problems?
Home / Products / Mavic Series / General Support
1549 8 2019-1-15
Uploading and Loding Picture ...(0/1)
o(^-^)o
HendrikJB
Second Officer
Flight distance : 2132792 ft
+ Add Friend Person Message
South Africa
Offline

  1#
For the past 3 days I`ve been getting "Server not available" error messages.
This morning alone I got it 6 times in a row. I rebooted my own compjter but the problem persisits.  Then all of a sudden one maessage seems to go through and then again connection error after connection error.
Favorite Like
2019-1-15
Use props
Mars5150
lvl.4
Flight distance : 391493 ft
+ Add Friend Person Message
Italy
Offline

  2#
Do you mean the Forum Site?
2019-1-15
Use props
HendrikJB
Second Officer
Flight distance : 2132792 ft
+ Add Friend Person Message
South Africa
Offline

  3#
Mars5150 Posted at 1-15 01:05
Do you mean the Forum Site?

Yes I did.  Sorry for my poor explanation.
2019-1-15
Use props
Charissa
First Officer
Flight distance : 689334 ft
+ Add Friend Person Message
South Africa
Offline

  4#
I did not have a problem Hendrik.
2019-1-15
Use props
Ben Mason
lvl.4
Flight distance : 610614 ft
  • >>>
+ Add Friend Person Message
United Kingdom
Offline

  5#
Same as Charissa, no problems.
2019-1-15
Use props
DJI Natalia
Administrator
+ Add Friend Person Message
Offline

  6#
HendrikJB Posted at 1-15 02:02
Yes I did.  Sorry for my poor explanation.

Hi, we're sorry for the inconvenience caused. Regarding your concern, please make sure you have a good internet connection. If you are trying to log in via browser, you may try to clear browsing data. If the issue persists, please let us know. Thank you.
2019-1-20
Use props
HendrikJB
Second Officer
Flight distance : 2132792 ft
+ Add Friend Person Message
South Africa
Offline

  7#
DJI Natalia Posted at 1-20 16:58
Hi, we're sorry for the inconvenience caused. Regarding your concern, please make sure you have a good internet connection. If you are trying to log in via browser, you may try to clear browsing data. If the issue persists, please let us know. Thank you.

Thank you for your reply.
2019-1-20
Use props
DJI Natalia
Administrator
+ Add Friend Person Message
Offline

  8#
HendrikJB Posted at 1-20 23:50
Thank you for your reply.

You're most welcome. Please feel free to contact us for further help. Thank you.
2019-1-21
Use props
HendrikJB
Second Officer
Flight distance : 2132792 ft
+ Add Friend Person Message
South Africa
Offline

  9#
DJI Natalia Posted at 1-21 08:56
You're most welcome. Please feel free to contact us for further help. Thank you.

Thank you for your reply.  Will do so when necessary.
2019-1-21
Use props
Advanced
Bold Text Color
Upload
Picture Add Link Emoticon
You need to log in before you can reply Login | Register now

Credit Rules