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DJI Server Problems?
392 8 2019-1-15
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HendrikJB
Captain
Flight distance : 1554301 ft
South Africa
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For the past 3 days I`ve been getting "Server not available" error messages.
This morning alone I got it 6 times in a row. I rebooted my own compjter but the problem persisits.  Then all of a sudden one maessage seems to go through and then again connection error after connection error.
2019-1-15
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Mars5150
First Officer
Flight distance : 391493 ft
Italy
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Do you mean the Forum Site?
2019-1-15
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HendrikJB
Captain
Flight distance : 1554301 ft
South Africa
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Mars5150 Posted at 1-15 01:05
Do you mean the Forum Site?

Yes I did.  Sorry for my poor explanation.
2019-1-15
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Charissa
Captain
Flight distance : 637602 ft
South Africa
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I did not have a problem Hendrik.
2019-1-15
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Ben Mason
Second Officer
Flight distance : 610614 ft
  • >>>
United Kingdom
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Same as Charissa, no problems.
2019-1-15
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DJI Natalia
Administrator

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HendrikJB Posted at 1-15 02:02
Yes I did.  Sorry for my poor explanation.

Hi, we're sorry for the inconvenience caused. Regarding your concern, please make sure you have a good internet connection. If you are trying to log in via browser, you may try to clear browsing data. If the issue persists, please let us know. Thank you.
2019-1-20
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HendrikJB
Captain
Flight distance : 1554301 ft
South Africa
Offline

DJI Natalia Posted at 1-20 16:58
Hi, we're sorry for the inconvenience caused. Regarding your concern, please make sure you have a good internet connection. If you are trying to log in via browser, you may try to clear browsing data. If the issue persists, please let us know. Thank you.

Thank you for your reply.
2019-1-20
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DJI Natalia
Administrator

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HendrikJB Posted at 1-20 23:50
Thank you for your reply.

You're most welcome. Please feel free to contact us for further help. Thank you.
2019-1-21
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HendrikJB
Captain
Flight distance : 1554301 ft
South Africa
Offline

DJI Natalia Posted at 1-21 08:56
You're most welcome. Please feel free to contact us for further help. Thank you.

Thank you for your reply.  Will do so when necessary.
2019-1-21
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