ElectricLife Atellani
Captain
Flight distance : 9674836 ft
Italy
Offline
|
DJI Paladin Posted at 1-17 16:10
Hi there, sorry for all the trouble. I will forward this query to our R&D Engineers to check what is the best option that we can do when you are in this kind of scenario. Thanks for your support.
Hi, it happened once while booting up, and I did not take a video, so the Mavic 2 was not flying. It eventually shut down by itself, not because the battery was out of juice, but because it was not connecting to the craft. My hypothetical scenario is the app crashing in flight, which often happens on my CS, for example while switching from photo to video. In that case I just reboot the app by shutting down the screen (Specific on/off button on the CS). Eventually the unit reboots itself, but it takes less time to manually reboot it. I am assuming that being the same software (Android in this case) and hardware (Or very similar), this can happen as well, but there's currently no way to reboot just the app, as the on/off button shuts down the entire unit, therefore disconnecting the craft in flight. It is already not ideal to have the app freeze during flight (Imagine if you are short on battery life), but at least on the CS there's a way to reboot it in approx. 30 seconds. Beside having a video, it should be fairly easy for engineering to understand what the issue is in this case, as I am sure they are aware of the App + CS freezing during operations. they just need to apply the same scenario on the new remote. |
|