Picker Peka
lvl.1
Australia
Offline
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Here I am thinking I would like a OSMO pocket - lets buy it from the manufacturers store in case something goes wrong or I
need support.
Turns out that was a really bad idea. .....
OSMO Pocket arrives DOA, now after 4 weeks of nearly daily emails, phone calls and online chats, DJI have both the device
and my money with no end in sight.
Every contact has the same apologies, we understand etc etc. No escualtion no way
of finding out when I will get something done, it is just wait and we are sorry.
Is DJI customer support and the way they treat customers really this bad???
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