Bestgadgetboy
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United Kingdom
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DJI Mindy Posted at 1-20 23:28
Hi Bestgadgetboy, sorry for the troubles with Ronin-S, please ensure the live view on camera stays on when used with Ronin-S. When connecting with MCC-B cable, the built-in dials and buttons on camera will be locked, please check more details here: https://dl.djicdn.com/downloads/Ronin-S/20181119/Ronin-S_Camera_Compatibility_List_20181119.pdf
If the live view still cannot be fired up, any chance to share us a short video?
I can send you a video, but its really simple. If you enable live view then connect the Ronin S, live view shuts off. The same applies if you power the Ronin-S off, then connect it, then power up - the D5 Live view shuts off. If you can suggest a method to ensure it stays on, please let me know, I don't want to return the product for a refund, but it's useless right now. :-(
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