New Osmo Mobile 2. The red light does not switched to green. It cause faulty performance of the OSMO Mobile 2.
There is no updating firmware option in the app DJI GO  as shown in the  support videos .

Bottom line - frustration

were you able to fully charge the osmo mobile 2?

HI Benari20, our apologies for the inconvenience. if it is convenient for you, kindly provide a short video showing the issue for further check. You can upload it by using google-drive or Dropbox and provide the link here. What mobile device you are using? Please have the right process of operating it by following the link of the video tutorial. If the issue persists, please let me know. Thanks for your support.

https://youtu.be/7fWe1o2RjZY