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Phantom 4 RTK not supporting Mobile SDK?
1404 26 1-21 21:08
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RexHK
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Hong Kong
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I tried putting the mobile SDK sample application into the remote control of Phantom 4 RTK bought from a China vendor.

But mobile SDK failed to connect to Phantom 4 RTK, it cannot detect the drone and phone apps like Pix4D, DroneHarmony, they all cannot detect Phantom 4 RTK.

I bought the drone because I saw the Mobile SDK support advertised on the DJI website as shown in the image attachment.

I want to use Mobile SDK with my China bought Phantom 4 RTK, what can I do?

phantom4rtk-mobilesdk-support.png
phantom4rtk-mobilesdk-support-en.png
1-21 21:08
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DJI Mindy
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Hi RexHK, Phantom SDK is not supported currently, it will be supported soon, please note the future firmware release notes, sorry for the inconvenience caused.
1-21 23:51
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RexHK
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DJI Mindy Posted at 1-21 23:51
Hi RexHK, Phantom SDK is not supported currently, it will be supported soon, please note the future firmware release notes, sorry for the inconvenience caused.

I upgraded the latest firmware 1.7.0116 for the drone.
In the release note, it says that Phantom 4 RTK SDK Remote is supported and it can work with Mobile SDK 4.9.
I just tested and it does not work

After I deployed the app onto the remote the app pops up and showed SDK Register Success.
Then:
It always show Status: No Product Connected

I am using Mobile SDK 4.9 and my Phantom 4 RTK is Chinese version, both remote and drone are using 01.07.0116 firmware.

I am using Android Studio 3.3

It is so frustrating that I have bought the drone for 4 months and no development can be done using it. DJI, such a big international company made false claims on their website and release notes twice, saying that the Phantom 4 RTK supports Mobile SDK, this is very bad.

Attached is the release notes:

2-8 03:46
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DJI Mindy
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RexHK Posted at 2-8 03:46
I upgraded the latest firmware 1.7.0116 for the drone.
In the release note, it says that Phantom 4 RTK SDK Remote is supported and it can work with Mobile SDK 4.9.
I just tested and it does not work

Hi Rex, the firmware v01.07.0116 added support for the remote controller without a built-in display for use with Mobile SDK apps, but the remote controller that supports Mobile SDK still hasn't been released, our engineers are still working on it, we sincerely apologize for the inconvenience caused.
2-9 19:02
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RexHK
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DJI Mindy Posted at 2-9 19:02
Hi Rex, the firmware v01.07.0116 added support for the remote controller without a built-in display for use with Mobile SDK apps, but the remote controller that supports Mobile SDK still hasn't been released, our engineers are still working on it, we sincerely apologize for the inconvenience caused.

Thank you for your response.

If I did not misunderstand,  there should be a remote. controller that do not have an LCD, which can support connecting (binding)  to a Phantom 4 RTK Drone.

If this is true,  can you tell me what is the exact model and how can I buy it?
2-10 01:28
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DJI Mindy
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RexHK Posted at 2-10 01:28
Thank you for your response.

If I did not misunderstand,  there should be a remote. controller that do not have an LCD, which can support connecting (binding)  to a Phantom 4 RTK Drone.

That is correct, the remote controller without a built-in display still hasn't been released, please note our website of the future update, thank you.
2-10 17:53
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fansaf92726b
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Is there any news on that? We need to fly with our own app urgently and need to be able to connect the SDK with the P4 RTK.
2-18 04:48
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DJI Mindy
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fansaf92726b Posted at 2-18 04:48
Is there any news on that? We need to fly with our own app urgently and need to be able to connect the SDK with the P4 RTK.

Hi there, we do not have the release date info at the moment, please pay attention to our website of the future update, thank you. Sorry for the inconvenience caused.
2-18 18:51
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RexHK
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DJI Mindy Posted at 2-18 18:51
Hi there, we do not have the release date info at the moment, please pay attention to our website of the future update, thank you. Sorry for the inconvenience caused.

Someone replied in Github saying that he can connect, but I totally don't know why he can...

https://github.com/dji-sdk/Mobile-SDK-Android/issues/394#issuecomment-465855738
2-21 17:52
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DJI Mindy
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RexHK Posted at 2-21 17:52
Someone replied in Github saying that he can connect, but I totally don't know why he can...

https://github.com/dji-sdk/Mobile-SDK-Android/issues/394#issuecomment-465855738

I will verify with our engineers and come back to you soon, please wait a moment, thank you.
2-24 01:39
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DJI Mindy
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Hi RexHK, I have verified with our engineers that the remote controller without a built-in display still hasn't been released, we still have to wait, sorry for the trouble caused.
2-24 19:05
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RexHK
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DJI Mindy Posted at 2-24 19:05
Hi RexHK, I have verified with our engineers that the remote controller without a built-in display still hasn't been released, we still have to wait, sorry for the trouble caused.

Thank you, please keep us posted here when the SDK for "with screen" version is available or if the no screen version remote is available.
3-4 21:57
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DJI Mindy
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RexHK Posted at 3-4 21:57
Thank you, please keep us posted here when the SDK for "with screen" version is available or if the no screen version remote is available.

Sure, we will keep you updated.
3-4 23:32
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fansaf92726b
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Is there any news about this issue? We're still in great need for the SDK to work with the P4RTK...
4-5 00:56
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DJI Mindy
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fansaf92726b Posted at 4-5 00:56
Is there any news about this issue? We're still in great need for the SDK to work with the P4RTK...

Hi there, we are still working on it, I will keep you updated once there is any update, sorry for the inconvenience caused.
4-6 03:17
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fansaf92726b
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Do you have any information about how long this will take? Are we talking weeks or months? Parts of our business depend on it and yet on the product site https://www.dji.com/ch/phantom-4-rtk it still says:

Mobile SDK Supported
The Phantom 4 RTK is compatible with the DJI Mobile SDK, opening up its functions to automation
and customization through a mobile device.
4-9 00:52
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DJI Mindy
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fansaf92726b Posted at 4-9 00:52
Do you have any information about how long this will take? Are we talking weeks or months? Parts of our business depend on it and yet on the product site https://www.dji.com/ch/phantom-4-rtk it still says:

Mobile SDK Supported

We have added support for the remote controller without a built-in display for use with Mobile SDK apps in v01.07.0118, but the remote controller without a built-in display still hasn't been released, we don't the ETA at the moment, please note our online store of the future update, thanks for your patience.
4-10 02:11
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fansaf92726b
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Ok thanks for the information. You adding support for it means that it should be in it's final production stages, we really hope it's just a few more weeks and not too long.
Will the RC be available in the Shop? Because I can't see ANY P4RTK products in your shop...
4-17 05:59
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DJI Mindy
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fansaf92726b Posted at 4-17 05:59
Ok thanks for the information. You adding support for it means that it should be in it's final production stages, we really hope it's just a few more weeks and not too long.
Will the RC be available in the Shop? Because I can't see ANY P4RTK products in your shop...

The enterprise series drone is available for order through official DJI Dealers, it is not for sale in our online store, once it is released, I will also keep you updated, appreciate your patience.
4-17 19:14
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fansaf92726b
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It's been 1 more month, 6 months in total now where we can't fly the Phantom 4 RTK with the SDK or anything other than the DJI app... Any updates about the progress on the RC?
5-15 01:39
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NIKUSHA
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Dji have posted on LinkedIn:

Introducing the new SDK Remote Controller for Phantom 4 RTK Pilots.
Leverage DJI Mobile SDK enabled-apps for surveying missions and more.
5-30 05:44
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fansaf92726b
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So since the post it's been 3 more weeks, we've already ordered the RC over 2 weeks ago from our local reseller but they still don't have the RC in stock.
6-21 00:52
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sputnik7
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fansaf92726b Posted at 6-21 00:52
So since the post it's been 3 more weeks, we've already ordered the RC over 2 weeks ago from our local reseller but they still don't have the RC in stock.

So good news guys,I purchased the Phantom 4 RTK SDK controller yesterday from a DJI pro dealer! Very excited to be able to use my RTK with 3rd party apps.

However I cant get to link it to the drone. When i try to link it using the DJI Go 4 app it says the drone is not supported. How can i link the drone to the new SDK controller ?

I have also tried DJI GS Pro but with no luck as it has no option to link the controller to the drone.

any help would really be appreciated here !
7-23 13:11
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djiuser_GT9KU60m7veB
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sputnik7 Posted at 7-23 13:11
So good news guys,I purchased the Phantom 4 RTK SDK controller yesterday from a DJI pro dealer! Very excited to be able to use my RTK with 3rd party apps.

However I cant get to link it to the drone. When i try to link it using the DJI Go 4 app it says the drone is not supported. How can i link the drone to the new SDK controller ?

I'm also having this problem. I tried to link it using the hardware method and still no luck.
Any help in this matter would be appreciated.
7-24 13:10
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sputnik7
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yes help please! how do I use the RTK SDK controller ? without linking it i cant do anything....
7-25 02:10
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sputnik7
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help help help help !!! i would love to figure out how to use my smart RTK SDK controller !!! I really need it !!!
8-9 09:27
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sputnik7
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help help help DJI !!! how do i use the new SDK controller ??? there is no documentation on it anywhere ?
8-22 04:44
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