Mavic_Jay
First Officer
Flight distance : 2113419 ft
United Kingdom
Offline
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DJI Gamora Posted at 1-23 14:44
Hi there, thank you for reaching out and we're sorry to hear about the trouble. This is certainly not the experience we want for you. We have every desire to address your needs and provide the best solution available to resolve your issue as soon as possible. May I ask when you calibrate the Gimbal does the calibration being successful? However, If you have done with the calibration but the issue still persists unfortunately what I can only suggest is send it in for further checking and for them to find out as well what could be the problem, you may reach one of our support channels just go to this link https://www.dji.com since you've mentioned it's a replacement from DJI you may provide the Case number once you reach out the support channel.
Yes when the calibration is done the unit will work fine until its landed and i change batterys
and then the horizon is at an angle and i have to start again or the camera start going mad like this
during boot up |
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