I tried to fly in an area that isn't marked as a restricted zone, though it's near a rural airport (1.7 mi. from Westover Fld Amador Co, near Jackson California). The controller/app said it was a No Fly Zone when I tried to take off (outside of the red zone), yet it's not marked as such on the DJI self-unlock website, and I can't select the pin to unlock it. I'm going to lose a job because it's not letting me fly.


How do I solve this?

Hi Peregrine, we're sorry for the inconvenience. Please kindly write an email to flysafe@dji.com, the designated team will check the exact status and help you out.

Are you aware the zones change depending on what you're flying?  

Mark The Droner Posted at 1-26 04:51
Are you aware the zones change depending on what you're flying?

aircraft (P4P) is the same one I’ve been flying in the area for the last couple years.

Peregrine Posted at 1-26 08:58
aircraft (P4P) is the same one I’ve been flying in the area for the last couple years.

It appears you're in an enhanced warning zone.  You may be able to self-authorize yourself to fly depending on distance.  Otherwise, you'd have to go through the custom unlocking process.  Or email DJI per post #2.

https://www.dji.com/flysafe/geo-map

might be you're to close to the prison, happened to me in Tempe, AZ

Mark The Droner Posted at 1-26 09:36
It appears you're in an enhanced warning zone.  You may be able to self-authorize yourself to fly.  

https://www.dji.com/flysafe/geo-map

Are the altitude warning zones in "meters"?

Anokadrone Posted at 1-27 03:49
Are the altitude warning zones in "meters"?

They appear to me to be in meters, yes.

maybe update your NFZ database on your drone

Mark The Droner Posted at 1-26 09:36
It appears you're in an enhanced warning zone.  You may be able to self-authorize yourself to fly depending on distance.  Otherwise, you'd have to go through the custom unlocking process.  Or email DJI per post #2.

https://www.dji.com/flysafe/geo-map

Yeah, I sent them an email. I’m trying to fly outside of the zone.