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Distance update
396 11 2019-1-29
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DennisMurry08
Captain
Flight distance : 5442736 ft
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United States
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Hey DJI....dont know if anyone else have noticed but my distance under my icon hasnt been updating after sync'g my flight logs. I have at least 8 full battery flights and the distance stays the same....would you check it out please?
2019-1-29
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DAFlys
Captain
Flight distance : 960052 ft
United Kingdom
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I've noticed the same.
2019-1-29
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A CW
Captain
Flight distance : 12540030 ft
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United Kingdom
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Log out then back in to your DJI account.
2019-1-30
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Suren
Captain
Flight distance : 7493383 ft
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South Africa
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i have the same issue, flew 2 days straight and it is not updating, did the whole log out back in and nothing
2019-1-30
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DennisMurry08
Captain
Flight distance : 5442736 ft
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United States
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A CW Posted at 1-30 01:17
Log out then back in to your DJI account.

Ok...sooo, A CW, thanks...log out didn't do it but log out and close the tab (Chrome) then open a new tab and login did the trick...thanks...
2019-1-30
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davidmartingraf
Captain
Flight distance : 34614662 ft
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United States
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I get another problem now when I try and sync my flights at the end of the percentage when it's usually suppose to complete I get a message saying "Sync Failed" but it does sync up to my other devices, just only on my Samsung S7 is this problem persisting, I tried reinstalling the App and did not help?
2019-1-30
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DennisMurry08
Captain
Flight distance : 5442736 ft
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United States
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davidmartingraf Posted at 1-30 09:12
I get another problem now when I try and sync my flights at the end of the percentage when it's usually suppose to complete I get a message saying "Sync Failed" but it does sync up to my other devices, just only on my Samsung S7 is this problem persisting, I tried reinstalling the App and did not help?

I personally dont get that but I have noticed that after sync'g it doesnt update the distance in the Go4...then sync again and it does...wait, sync again and it gives another distance...no more after that...so, 3 sync's to get my distance....weird.
2019-1-30
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Koelkop
Second Officer
Flight distance : 22814806 ft
South Africa
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I see mine are also not updating from about 4 days ago, its missing about 50km
2019-1-30
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DennisMurry08
Captain
Flight distance : 5442736 ft
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United States
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Koelkop Posted at 1-30 09:28
I see mine are also not updating from about 4 days ago, its missing about 50km

See my comment above...when I sync I repeat and repeat.....seems like the third sync increases about that distance so maybe try that?
2019-1-30
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Koelkop
Second Officer
Flight distance : 22814806 ft
South Africa
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DennisMurry08 Posted at 1-30 09:37
See my comment above...when I sync I repeat and repeat.....seems like the third sync increases about that distance so maybe try that?

Tried that now still does not update, in the app everything works as it should. I switched phones a while back to have a dedicated one, the records sync fine between the 2 phones.
2019-1-30
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A CW
Captain
Flight distance : 12540030 ft
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United Kingdom
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DennisMurry08 Posted at 1-30 08:25
Ok...sooo, A CW, thanks...log out didn't do it but log out and close the tab (Chrome) then open a new tab and login did the trick...thanks...

Glad it's sorted and congrats on passing 1million metres!
2019-1-30
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DennisMurry08
Captain
Flight distance : 5442736 ft
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United States
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A CW Posted at 1-30 10:38
Glad it's sorted and congrats on passing 1million metres!

Thanks...wish they had a way to count my 1000's and 900's lol...
2019-1-30
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