DJI Stephen
DJI team
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Hello and good day Jim. I am sorry to know that you are having issues with the mobile device you are using. Have you tried to use a different mobile device that is recommended for your DJI Osmo Pocket? Upon checking the mobile device that you are using Google Pixel 1. I am sorry to say that the mobile device that you are using is still not recommended for your DJI Osmo Pocket. Actually, there is a possibility that the Google Pixel 1 will work, however, since it's not yet optimized with the DJI Mimo application we cannot guaranteed the stability of the DJI Mimo application if this will work all the time while using the specific device. We highly suggest you use the compatible device that was listed on the recommended mobile device list below to avoid any problem. Thank you.
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