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How do I change my Avatar?
1573 20 2019-2-1
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Boffin
First Officer
Australia
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Hi all, getting fed up with the Phantom avatar so when I go to 'my settings' I cannot find a way to change my pic. Just asks me to confirm password and then nothing!


Probably dumb as dog... LoL but all help appreciated!

* Bof *


2019-2-1
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maddox
Captain
Malaysia
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Are you doing it on your pc?
2019-2-1
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Boffin
First Officer
Australia
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maddox Posted at 2-1 23:40
Are you doing it on your pc?

Yep, Win 10 HP laptop. I have a nice Aussie avatar ready to go but cannot work out how to change it
2019-2-2
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Joe.Mavic.D.HH
First Officer
Flight distance : 588031 ft
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Germany
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Used to be on ' Personal Homepage / Settings ', But it doesn't work any more  
...perhaps I'm missin somethin, never tried to.
2019-2-2
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TruGreen
Captain
Flight distance : 541739 ft
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United States
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personal homepage > settings > set new avatar. is seems Adobe flash player must be enabled to change
2019-2-2
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DJI Natalia
Administrator

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Boffin Posted at 2-2 00:54
Yep, Win 10 HP laptop. I have a nice Aussie avatar ready to go but cannot work out how to change it

Hi, we're sorry for the inconvenience caused. May I know what specific browser are you trying to use? Can you please try to log in using Google Chrome? Then go to Personal Homepage > Settings > then Set your new Avatar. If the issue persists, please let us know for further help. Thank you.
2019-2-2
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Boffin
First Officer
Australia
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Thanks Natalia and everybody else who answered. using Firefox browser, don't like/use  Google Chrome or Flash player. I shall try using another PC, my local library has plenty
2019-2-2
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maddox
Captain
Malaysia
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Boffin Posted at 2-2 13:46
Thanks Natalia and everybody else who answered. using Firefox browser, don't like/use  Google Chrome or Flash player. I shall try using another PC, my local library has plenty

You're welcome!
Happy flying!
2019-2-3
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BobB
Captain
Flight distance : 138310 ft
United States
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Boffin Posted at 2-2 13:46
Thanks Natalia and everybody else who answered. using Firefox browser, don't like/use  Google Chrome or Flash player. I shall try using another PC, my local library has plenty

Don't think i would be using a library PC and sign in to any place on the net with my password info....
2019-2-3
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Mick_._._._._
lvl.1
Australia
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I’m having the same problem but I’m using an iPad and entering the forum via the Go4 app. There doesn’t seem to be any way to change it
2019-3-14
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HH1
Captain
Flight distance : 17182 ft
United States
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I got help from dji support named Avan, and now I have the avatar I wanted, thank you Avan, and looks like Natalia has helped others as well, thank you.
2019-3-15
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Boffin
First Officer
Australia
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HH1 Posted at 3-15 12:35
I got help from dji support named Avan, and now I have the avatar I wanted, thank you Avan, and looks like Natalia has helped others as well, thank you.

Thanks. I decided that public library is not secure enough as BobB pointed out so shall try another method (contacting DJI)
2019-3-15
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HH1
Captain
Flight distance : 17182 ft
United States
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Boffin Posted at 3-15 14:44
Thanks. I decided that public library is not secure enough as BobB pointed out so shall try another method (contacting DJI)

Sounds like a winner
2019-3-15
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Bing Err
Captain
Flight distance : 8899783 ft
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United States
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#1: Personal Homepage  #2: Settings  #3: Browse  #4: Choose your picture

If you are missing #3 your probably need to try a different browser or adjust your Flash settings
profile pic.jpg
2019-3-15
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Boffin
First Officer
Australia
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Bing Err Posted at 3-15 22:49
#1: Personal Homepage  #2: Settings  #3: Browse  #4: Choose your picture

If you are missing #3 your probably need to try a different browser or adjust your Flash settings

Yep, that's my problem. I don't use Flash (neither does my local library) due to the security 'issues' Flash Problems. I use Firefox as a browser at is is the least intrusive of all readily available browsers.

I can see no reason to use it (Flash) for an avatar except for animation and it would make life much easier if DJI just accepted GIF, TIFF or JPEG files for something so basic.

I have PM'd an admin and asked if I might email my new avatar to DJI - still waiting for a reply.

Thank you for replying though, it is appreciated
2019-3-15
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allenbirnbach
New

United States
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Did anyone get this resolved?  I'm using Firefox, but the area to set an Avatar is greyed out.  I'm not able to do anything.  Thanks for any suggestions.
2020-1-10
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TacticalKarma
lvl.1

Austria
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Bing Err Posted at 2019-3-15 22:49
#1: Personal Homepage  #2: Settings  #3: Browse  #4: Choose your picture

If you are missing #3 your probably need to try a different browser or adjust your Flash settings

Thanks dude!
2020-1-15
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Bing Err
Captain
Flight distance : 8899783 ft
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United States
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no problem
2020-1-18
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IC360Images
lvl.1
Flight distance : 424813 ft
United States
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morning, i am using chrome on a windows 10 pc and when i go to settings, it says that adobe flash is blocked. I understand chrome blocks flash as flash is old and unsafe. Is there a way around this?
2020-3-31
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IC360Images
lvl.1
Flight distance : 424813 ft
United States
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IC360Images Posted at 3-31 05:39
morning, i am using chrome on a windows 10 pc and when i go to settings, it says that adobe flash is blocked. I understand chrome blocks flash as flash is old and unsafe. Is there a way around this?

replying to my own question here....
i was able to change the avatar on my phone. I then synced my flight data and am now wondering if the new avatar will also upload to the desktop website. Its been around 5 hours since i made the change and so far, the new avatar does not appear on the website.  
2020-3-31
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IC360Images
lvl.1
Flight distance : 424813 ft
United States
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IC360Images Posted at 3-31 10:35
replying to my own question here....
i was able to change the avatar on my phone. I then synced my flight data and am now wondering if the new avatar will also upload to the desktop website. Its been around 5 hours since i made the change and so far, the new avatar does not appear on the website.

solved....i realized that  i could temporarily allow flash to run on the page and upload the avatar.
2020-4-1
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