I was traveling this january and made lots of footage with my Mavic, just to realize ALL VIDEOS were blurry OR so grainy. The resolution is high, ive tried watching it in a bigger screen but the quality just gets worse. in the link you can see two videos as sample. I'm wondering if I need to send my mavic for adjustment. I have never had this problem before until it went to be repaired.

https://drive.google.com/file/d/ ... yM/view?usp=sharing

https://drive.google.com/file/d/ ... s0/view?usp=sharing

Is the lens protector plastic still on the camera? Those look horrible!
My guess is maybe you may have accidentally switch to manual focus?

Also here is a great video toutorial for camera settings...

As above or greasy smear on front of lens

Bob Brown Posted at 2-6 07:17
Is the lens protector plastic still on the camera? Those look horrible!
My guess is maybe you may have accidentally switch to manual focus?

Hey Bob!

Thank you for your help. The plastic was not on. For the focus you were totally right, I switched it accidentally to manual. I'm going now through the camera settings to see if i can identify why my image is so grainy, photos, videos and all.

Hi there, thank you for reaching out and we're sorry to hear about the trouble. With regards to your concern, you may give a try to reset the camera setting from DJI Go 4 app and make sure as well you get the original video from the SD card. Please keep us posted. Thanks.

Hi DJI! Will do and try to fly the drone to see what comes out.

marihenud Posted at 2-6 11:23
Hi DJI! Will do and try to fly the drone to see what comes out.

Nice to hear that. If you have any question or concern feel free to reach us back. Thank you for your support.

marihenud Posted at 2-6 07:34
Hey Bob!

Thank you for your help. The plastic was not on. For the focus you were totally right, I switched it accidentally to manual. I'm going now through the camera settings to see if i can identify why my image is so grainy, photos, videos and all.

That's how I learned! I made the same mistake. Grainy should be an easy fix with some Polar Pro ND filters and a little bump to the camera settings depending on environment.