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Focus Handwheel 2 Powering On But Not Responding
918 6 2019-2-6
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Dansker
lvl.4
Flight distance : 1930873 ft
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United States
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Hi,

I just got the Focus Handwheel 2 for my Inspire 2. Plugged it in yesterday and everything worked as it should.

Today, however, I plug it in and the light in the wheel blinks and I can't pull focus anymore. The Focus icon doesn't show up either in the DJI Go App (running on CrystalSky). Nothing changed between yesterday and today. Is there a way to reset the handwheel or manually update? Please advise.

Dane
2019-2-6
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DJI Paladin
Super Moderator
Flight distance : 318 ft

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Hi Dansker, sorry for all the trouble. If the the blinking indicator light of DJI Focus Handwheel 2 is blinking quickly, it means the upgrade firmware is failed. On the other hand, if it is blinking slowly that means the device is not detected. The DJI Focus Handwheel 2 should have a solid on indicator light for you to use it properly. For the device not detected, please reconnect the cable on the stand to the Inspire 2 Remote controller to power the Focus handwheel 2. For firmware upgrade failed, your Focus Handwheel 2 can be upgraded through the Inspire 2 remote controller and Osmo Pro/Raw. If the issue persists, please let me know. Thanks for your support.
2019-2-10
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Dansker
lvl.4
Flight distance : 1930873 ft
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United States
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I’ve plugged the handheld into my cendence, into my Inspire 2 controller, into my friend’s controller all with the same result. The slow blinking light. No matter what it’s connected to, there is always the blinking light.
2019-2-11
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fansaf3745fe
lvl.2

Armenia
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FDji focus Handwheel 2 can be upgraded through the Inspire 2 remote controller and Osmo Pro/Raw. HOW? please GUIDE ME THROUGH.
11-5 02:49
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fansaf3745fe
lvl.2

Armenia
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Dji focus Handwheel 2 can be upgraded through Osmo Pro/Raw.
HOW? please GUIDE ME THROUGH.
11-5 02:50
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fansaf3745fe
lvl.2

Armenia
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As soon as i connect my Dji Focus handwheel on Osmo Pro, Zenmuse X5 camera freezes....Help please, John
11-5 02:52
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ro_walker
First Officer

Brazil
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You're not alone!
11-8 16:23
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