Poll: TB50 "0%" battery issue
2395 13 2019-2-7
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Airking Pilot
lvl.4
Flight distance : 3228383 ft
Argentina
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Multiple choiceVote: ( Up to 8 entry optional ), Total 31 people participate in voting View Poll participants

Voting has ended

25.00% (12)
12.50% (6)
4.17% (2)
14.58% (7)
8.33% (4)
4.17% (2)
2.08% (1)
10.42% (5)
18.75% (9)
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2019-2-7
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DJI Stephen
DJI team
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Hello and good day Airking Pilot. Thank you for reaching out and for posting this poll. I hope many will participate and you'll get the best answer for this poll here from our valued DJI Mambers and Customers. Thank you for your support.
2019-2-8
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Blackwood
lvl.4

United States
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I don't see a choice for "never had this issue".
2019-2-11
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markiet1966
lvl.4
Flight distance : 1168819 ft
United Kingdom
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Would be good to have an option for "Never had this issue", not having it means that the poll won't tell you how widespread the issue is.

Mark
2019-2-17
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Airking Pilot
lvl.4
Flight distance : 3228383 ft
Argentina
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markiet1966 Posted at 2-17 04:51
Would be good to have an option for "Never had this issue", not having it means that the poll won't tell you how widespread the issue is.

Mark

Hi
Thanks. Added
I know there are a lot of Inspire 2 users that never had this issue. I really wanted to see if this is a very rare, or if al least just a few are affected. In my case it would not change my findings if I see 20 people having this issue and 100 or 1000 not having it. I was interested in absolute numbers: how many people are having this issue. First time I commented about this, I received al lot of "you must be doing things wrong because nobody is having this issue". At least I can see that a few, but not two or three people, are having this issue. Scratching my head about what´s going on regarding this issue. I even received: "this must be an enviromental issue"... ?
2019-2-17
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Airking Pilot
lvl.4
Flight distance : 3228383 ft
Argentina
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Curious about 11 people that had the issue and only 1 fixed it with .0300, but 5 currently having the issue:
Did they fixed another way? just got them replaced?
2019-2-17
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RichJ53
Second Officer
Flight distance : 1837356 ft
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United States
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You need a who cares category ?  

Seriously, battery health has many other factors. How many charge cycles, how they are stored,  temperature when used and how hard (from 100 - 15% every charge cycle) Also, IMO  DJI does not use expensive battery cells (only average) OEM with tight control  NO THIRD PARTY possibilities or competition at all.  

Rich
2019-2-19
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Airking Pilot
lvl.4
Flight distance : 3228383 ft
Argentina
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RichJ53 Posted at 2-19 17:38
You need a who cares category ?  

Seriously, battery health has many other factors. How many charge cycles, how they are stored,  temperature when used and how hard (from 100 - 15% every charge cycle) Also, IMO  DJI does not use expensive battery cells (only average) OEM with tight control  NO THIRD PARTY possibilities or competition at all.  

Hi Rich
We are still dealing with it. We have the promise of this issue be corrected by future FW. But .0300 was supposed to fix this. We have two years old batteries with over 100 cycles performing as expected and a four months old, just over 30 cycles that gave us this error. Every battery cared the same way and having more or less the same kind of use. Nothing extreme at all.
2019-2-19
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RichJ53
Second Officer
Flight distance : 1837356 ft
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Airking Pilot Posted at 2-19 20:35
Hi Rich
We are still dealing with it. We have the promise of this issue be corrected by future FW. But .0300 was supposed to fix this. We have two years old batteries with over 100 cycles performing as expected and a four months old, just over 30 cycles that gave us this error. Every battery cared the same way and having more or less the same kind of use. Nothing extreme at all.

I really think DJI needs to modify the FW to correct the sweeping issues that were inflicted on   .200 and above

Rich
2019-2-22
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xefudo
lvl.3
Flight distance : 7857828 ft
Portugal
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RichJ53 Posted at 2-22 17:44
I really think DJI needs to modify the FW to correct the sweeping issues that were inflicted on   .200 and above

Rich

Hi, I bought 4 packs of batteries initially, half a year later I bought two more packs. The initial packs were never a problem. the second packs have the 0% problem. Today two batteries failed in the air of a pack, and the second pack failed a battery. here is a youtube link with the flaws.
Firmware Version

09UAECF03200PP; 09UAF2403200BE;09UAECF03200QE;09UAF2603200JK;



0%issue.jpg
2019-2-24
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RichJ53
Second Officer
Flight distance : 1837356 ft
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United States
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xefudo Posted at 2-24 05:24
Hi, I bought 4 packs of batteries initially, half a year later I bought two more packs. The initial packs were never a problem. the second packs have the 0% problem. Today two batteries failed in the air of a pack, and the second pack failed a battery. here is a youtube link with the flaws.
Firmware Version

sorry to read about your situation and this is very interesting information. I cant read the LCD screen on your DJI battery station … do you have any close ups of the screen?


Rich
2019-2-24
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Airking Pilot
lvl.4
Flight distance : 3228383 ft
Argentina
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xefudo Posted at 2-24 05:24
Hi, I bought 4 packs of batteries initially, half a year later I bought two more packs. The initial packs were never a problem. the second packs have the 0% problem. Today two batteries failed in the air of a pack, and the second pack failed a battery. here is a youtube link with the flaws.
Firmware Version

Hi Xefudo. You can join the poll then. We are all in the same. Waiting DJI to fix this.
2019-2-27
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xefudo
lvl.3
Flight distance : 7857828 ft
Portugal
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I don´t now what to do. DJI Say that battery is OK.

And this happen AGAIN!!!!

Downgrade Firmware is solution?
2019-3-27
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Airking Pilot
lvl.4
Flight distance : 3228383 ft
Argentina
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xefudo Posted at 3-27 10:00
https://youtu.be/6FZYY72I63o

I don´t now what to do. DJI Say that battery is OK.

Why do you say "DJI say that battery is OK"
In my experience, when a battery failed this way, will fail again at any given time. So why can DJI say "that battery is OK"? Downgradind did not helped in our case. That battery will fail until DJI finds a real fix (promised for mid May). The only thing we can do is wait. No without anger.
2019-4-15
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